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January 2024 by Elgin Willis, Jr
Good service and very clean place
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August 2023 by Lee Demars
Gregg was very helpful, courteous, and informative. Extremely happy with my new clothing.
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June 2023 by christian rodriguez
After having a good experience with Gregg a little bit over a month ago, today was the complete opposite and I believe is because he may have gotten his commission after my family and I spent over 2k on suits for my wedding. Today that I needed help and expressed my concerns about the gigantic shirt he mailed to my home, Gregg became very upset and became very offended about the fact that I said that I had a complaint about the shirt, Gregg immediately became extremely defensive and instead of calling me by my name which he knew he started calling me “dude”. That nice man I once met at Jos A. Bank was a fake and it seems that all he cared for was his commission.
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May 2023 by Donnie Brown
Purchased suit at this location. After getting it home had it cleaned and tried it on. Went back later to get the suit altered. The same guy who sold me the suit gave me a difficult time about getting suit altered. He said it needed to be in a garment bag , which is was, said it needed to be cleaned, which it was (still had tags and all). After back and forth showing him what was obvious he reluctantly agreed to alter. At this point I wasn’t comfortable with the situation so decided to leave and go somewhere else for alteration. Not sure what the issue was but likely won’t go back to this location. I have had much better experiences at other locations.
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March 2023 by Tom Durkin
I just recently visited this store for a suit. Traditionally I have used men's warehouse, but after realizing the service and honesty was not there, I went to Jos A Bank. I can't speak high enough for this store, and more particularly the sales team. Greg is one of the best I have ever dealt with. Attentive, interactive, in tune with mens fashion and very helpful. He is truly an asset if you are in need of high quality service and clothing. You can not go wrong here, and especially with Greg!
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March 2023 by Isabelly Cristina Araujo Dos Santos
Great customer service - awesome staff.
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October 2022 by Lexxis S
We have been here a few times with my parents, I will say at first the service isn’t the best. It doesn’t feel so welcoming, thankfully with each visit one associate who I can’t recall his name has been helpful however today I visited the store and the lady sales associate had such a rude way of speaking to customers. We had my mother who is in a wheelchair and she happened to be in front of the mirror and I believe the lady should’ve had a better approach on asking us to move.This place definitely needs to work on customer service, personally customer service is what really brings me back to places. Nobody wants to leave with a sour experience.
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October 2022 by Joseph Scialabba
So gregg is the man to ask for. He was helpful and knew his business. Beware of the store mgr who due to his lack of any effort almost blew the whole deal and was the reason this was a 1 star. Corporate and gregg straightened it out though. So make sure to ask for him
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October 2022 by von DF
I love this place they have the best sales and Greg holland has to be the most knowledgeable salesman in the industry and very customer service friendly
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September 2022 by Joseph Scialabba
quoted for suit with alterations and taxes. came in to purchase and they tack an extra 12 percent on with no explanation
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September 2022 by dennis coles
Nice clothes but if renting beware of a late charge
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September 2022 by Teena Dugan
Shout out to the salesmen who helped my husband with his suit for my son's wedding. They were both patient and helpful. It was such a pleasure (instead of stressful) to be treated so well and not pressured into buying anything we didn't want. Thank you, kind sirs, to the first one who helped him pick out the suit, and to the one today (when we picked it up after alterations) who helped him accessorize!! What a great experience!!
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July 2022 by Fadi Aldaas
Janet at Orland Park IL store is phenomenal, helpful and make sure you get the best deal out of their store.
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July 2022 by Rita M.
Today was the first time in the Jos.A. Bank store in Orland Parl, Il. We were shopping for a custom-made suit for my grandson's medical school entrance interviews. Our sales associate was Curtis who was informative, charming, and patient with our questions and decision-making process. We even left to go check out another store but quickly realized the personal service from Curtis was not standard in other stores. Thank you, Curtis, for creating a pleasant experience for my grandson who is not usually a happy shopper. It was a pleasure to shop in the well-organized and spotless store. In addition, the quality of the clothing far surpassed the other men's stores. I hold no reservations in referring anyone to enjoy this wonderful store.
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June 2022 by Mo Kanan
Manager was so rude and didn’t even want to listen,All she said was I can’t help you.Won’t be in business for long!!
