-
April 2024 by jaswinder kaur
I entered the store i liked one jeans i was willing to buy . A lady who works there i ask her does it has any discount (30% was written on their board at entrance) she replied very rude said i told you before you pick up this jeans it has no discount.customer can ask you more then one time to confirm if item is discounted or not! They all were almost doing nothing but still behaved rudely when i ask for discount.. i bought jeans its good but zero star for their customer service
-
September 2022 by Prizm Ward
Love idea of womens clothes that are stylish and conservative. But WAY OVER PRICED even simple dresses was over $100 . So headed back to kohl's
-
January 2021 by Joanne Oros
Sales staff was very helpful. I called and had them hold an item for me and they were very willing to do so. Once I arrived they were friendly and gave good service.
-
December 2020 by N P
Excellent salesperson but it was just not my style.
-
June 2020 by Mili S.
Their message on the phone says that they are open at Orland Square, probably meant Orland Park, from 11 am - 6 pm and stay on the line for next associate. No one came on the phone. Just repeated same message. I came from Indiana to return tops that I really liked when I saw them online, but they fitted like maternity tops. Shame on you Jill. You're going down hill like Talbots.
-
July 2019 by Amelia Jane Castle
Love this place, especially during birthday month when there's already 40% off and I have a gift card!A great day for me❣️
-
July 2019 by Monica R
This is definitely one of my favorite stores for clothes. My friend turn me on to the store and now I cannot go anywhere else. The clothes are very comfortable and the material is very soft. If you are looking for something fashionable and comfortable at the same time this is the place to go. If you are looking for trendy clothes this is not the place. One of the sales associates Donna was very helpful.
-
June 2019 by Bushra Malik
Everything is good about this place ; Clothes, material, sales, customer service and sales associates.
-
May 2019 by Jeanne S.
I returned a pair of slacks today in burr ridge. The saleswoman was so rude. She tried talking me into keeping the slacks. Hastily made my return never said have a nice day or come back soon or sorry they didn't work out. Shocked that this middle aged woman was so rude. I also agree with the woman who wrote in about the Orland location. No one offered to help me either. Will be spending my money elsewhere.
-
March 2019 by Judy Czerwinski
Nice women's clothing, just not my style.
-
December 2018 by Caren Hunt
Expensive
-
July 2018 by Suzy D.
I went into J. Jill after I admired a dress worn by a friend. I was not aware that they had extended sizes until that time. I went in the very next day and the saleswoman found me a pair of pants for work that I ended up purchasing (and ordered a second pair in another color). I love those pants. So when I needed a dress for my nephew's upcoming wedding, I went back to J. Jill. The same saleswoman remembered me and started bringing a variety of items into the dressing room. I walked out of there with not only one, but two dresses, two sweaters, a little jacket and three pairs of pants, all items that fit me properly and look great on me. The next day, I saw online that there was a 30% off sale. Last night, I went back with my receipt and received the discount with a smile. This is now my go-to store when I need to update my wardrobe!
-
April 2018 by Lorrie Redfield
had a terrific experience at this store. Amazing sales people. It was like having personal shoppers. I generally don't enjoy shopping and these ladies made it very easy and fun.
-
September 2017 by Julie C.
Review is for Orland Park store only, not J.Jill merchandise. I had a disappointing experience here because the staff was much more concerned with reorganizing the store displays than they were in assisting me. I selected quite a few pieces and went to the dressing room to try on. No one came to see how I was doing or if I needed different sizes. I came out of the dressing room. The sales lady eventually found me. I said, "Everything was too large. I'd like to try them in a smaller size." She said, "Oh," and walked away. No offer to help me find replacements. I did eventually purchase the one thing that had originally fit, but would have probably bought more if I didn't have to search to find all the right sizes.
