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October 2023 by Taco Sam
I love this location spend so much money here, but I would not recommend their vapes. Poor customer service as the 25$ brand new vape didn’t work and the cashier refused to let me know when I could come back in to talk to a manger about possible reconciliation.
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October 2023 by Thomas Fazio
I always make sure to visit this place when I got the mall, mainly for the nerd/pop culture items and rock n roll shirts. The lady working there was very kind and respectful
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October 2022 by Kierstyn Bridewell
Michelle was the most amazing employee!!! She helped us pick out some jewelry and stickers. She deserves a raise seriously amazing customer service. She talked to us for awhile and will definitely be coming back just for her!!!
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October 2022 by Elena Moya
I had the best time shopping with friends and Michelle was the sweetest to me and my friends. I really appreciate her help with my shopping, she showed amazing product knowledge and was over all super sweet 10/10 will come back just for her
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October 2022 by kaydragxn streams
we came in to browse and had such a good experience with michelle! she assisted us with the body jewelry and was extremely helpful in which to choose since we're all very indecisive ? shes a very sweet lady and we had such a good time speaking with her that i cannot wait to come back when im back in illinois! thank you michelle <3
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October 2022 by Trish
Was followed throughout the whole store the entire by the giant white women with glasses. It was very weird and unnecessary and then she had the nerve to try to talk about how bad she feels for Ukraine and what they’re going through at the register. Clearly she was akin to injustice and prejudice so she must not feel that bad, or maybe just selectively bad. I didn’t know whether to laugh in her face or tell her she seems like the kind to side with Russia. Anyway, I had a terrible time and would like to have had a shopping experience where I don’t have a white person circling behind me like a hawk while other customers continue to shop unbothered. Maybe next time.
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January 2022 by Lorna Wirtz
I haven't been to this store in years and had an opportunity to take my own daughter during our trip back home. I can't say enough good things about the employee Nick! He went above and beyond to help us with directions to the store (forgive my memory) and exchange a Christmas present. We are very thankful for such a warm and helpful experience. Highly recommend this store and please give Nick a warm greeting from his Florida customers when you see him. Happy New Year Orland! Stay safe!
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December 2021 by kt
The new employee wasn't wearing a mask. This is unacceptable. I no longer feel safe going into the store.
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September 2021 by Mike Zdziarski
Workers are awesome and friendly
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September 2020 by Olivia Rae
This happened 8 months ago but I still think about it because it meant the world to me. I went into Hot Rags because I like the store and the people working there are always so nice. I bought a candle and the woman checking me out was super sweet and made some small talk with me and told me she liked my nails. I went to my car and broke down crying because my friend had taken his own life 3 days prior, and that simple gesture of kindness made me feel like I could get through the day. So to whoever that was, thank you. A little kindness goes a long way.
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June 2020 by Onion Farts
The employees are nicer to me than my own mother.
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November 2019 by Ali Weber
The staff is wonderful. Always look forward to a visit to hot rags everytime I go to the mall <3
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November 2019 by wolverine_47
We like to check things out there
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November 2019 by Alfonso Cardenas
Finally found the Maleficent Mistress of Evil Funko Pop along with Good Guy Chucky and Michael Myers H20 Hot Topic exclusives. I feel bad however cuz the guy who helped me told me they had a deal with the funkos which is normally 3 for $27 but today unfortunately he was unaware there was no such thing. Once I go to the register they had to give me the discounts cuz of one little tiny misinformation. I hope the guy didn't get fired. His manager did look pissed. Sorry Pedro.
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August 2019 by Rachael D.
What a great place! The girl who helped me was amazing. I started christmas shopping early so I stopped on to see what they have. Its been awhile since I've been to the mall. I wish I could remember the girls name she helped so much. My mom does puzzles so she helped me find one I know my mom would love! She needs a raise for sure. Cool stuff, friendly staff.
