Firestone Complete Auto Care in Orland Park, IL, has earned a strong reputation for reliable and professional auto care since 1926. Customers appreciate the efficient service, often highlighting that the team consistently under promises and over delivers. The staff, including knowledgeable and friendly technicians like Ed and Mike, are praised for their professionalism, thoroughness, and clear explanations of repairs and maintenance. Many customers trust Firestone with their family’s vehicles, relying on the team for a wide range of services such as oil changes, brake inspections, engine repairs, and tire purchases. The location offers comprehensive solutions for all makes and models, ensuring vehicles run smoothly. Customers also value the honesty of the staff, with one mentioning that they were helped to fix an issue without unnecessary services. Although there was a minor complaint about an appointment reminder, overall, the feedback is very positive. The shop is seen as a place where quality work is done with care, making it a preferred choice for residents seeking affordable and trustworthy auto care. Whether for routine maintenance or more complex repairs, Firestone in Orland Park continues to serve its community with dedication and professionalism.
All the staff was friendly,courteous. Location was clean and comfortable. I have been a Firestone customer for over 10 years in Texas and feel lucky to have found one here in Illinois since I now live here.
June 2024
This Firestone location is far superior to anywhere else. Very efficient and will continually under promise and over deliver. All of my vehicles are in good hands. Strongly recommend, we have been working with Ed for several years. Very professional.
May 2024
Excellent timely service, diagnosed my brake problem, received an oil change and will purchase four new tires from this Firestone facility in early June 2024
