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December 2023 by Alec Visser
Nice clothes, but definitely very expensive. I recommend keeping on eye on the website for some pretty good deals.
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October 2023 by sean morris
They only cater to skinny and tall people they don't sell anything in a 3x size and the 3x size is for taller people
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October 2023 by Amanda S
I worked here for many years and loved the costumers that came in! Now, I'm a customer and still experience great customer experience, and feel like the associates really get to know your style if you give them the chance!!! The store manager, Kayla, does a great job checking in on guests and her associates to make sure everyone's needs are met. It was great to get to know her and her new team!
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November 2022 by SEC 2006
Excellent customer service. Fast, friendly, knowledgeable.
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November 2022 by CHI_Confidence
Great selection of winter coats and styles
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August 2022 by Marshall Roth
Great selection of outdoor gear and excellent, helpful staff.
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June 2022 by Sandi Spencer
I love EB and have quite a few pieces of their clothing. However, the costumer service at the Orland Park store is why I am writing this review. They go above and beyond to help you find what you are looking for make suggestions etc. It truly is such a great shopping experience, something that is rare in many stores. Thanks OP EB!
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April 2022 by Heavy Duty Towing & Recovery Inc.
I went to the Eddie Bauer at the Orland Park Mall where I was taken care of by a young man that was very kind and courteous to help me find they shirts that would fit me properly. It was a very clean store and well organized with a large selection of clothing for outdoor activity and cold weather.
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December 2021 by Heather Muir
This review is for their corporate/customer service.While I was trying to find the phone number to the local store I kept getting directed to the 800 number. Their customer service line is somewhere outside the US and after talking to two different people and spending over 10 minutes on the phone they could not figure out how to get me the number to the local store, nor could they even comprehend the question: "can you tell me if an item is in stock at my local store"? Not helpful at all.I eventually found the phone number on the Mall's website and the woman was able to answer my question in 2 seconds.Fix your google info, and train your phone reps better.
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September 2021 by Deidra Walton
Got a good out fit from there❤️
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December 2020 by jesse burrows
Love my Eddie Bauer stores, but I wish this store had some of the items I wanted. All good tho.
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December 2020 by Li H
Love their products. Live their prices. I've shopped with Eddie Bauer for over 25 years.
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December 2020 by Angela Wooten
Great customer service!
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September 2020 by G MS
Organized. All sizes. And Talls.
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September 2020 by James Dragon
Kayla was extremely helpful and informative. Thank you Kayla.
