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February 2024 by Bonnie M.
Stopped in on 02/22. As soon as we walked in we were told, just so you know we close in 8 minutes. No hello, thanks for coming in, etc.. We were in the back of the store and we hear the guy at the front shouting to us. We close in 3 minutes. It was the most unprofessional experience. Won't go back to this store again.
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February 2024 by Michael
Lots of variety, but shoes are so expensive these days!
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December 2023 by Vinvin Jonson
The manager was no help you need to number your rows in the store It would be helpful
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November 2023 by elizabeth washington
I love the space and the many style options in one location.
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November 2023 by RJ Selles
Good customer service but some of the shoes that I saw Online I did not see at this store.
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October 2023 by Jenni P.
I don't usually find anything special here in regular aisles, I feel the assortment could be better. I have found some great deals in the clearance section & on two different occasions- associates have been very helpful at check out. Online returns, price matching, always trying to find a size or something that will work for me to order or another store. They call for help when the line gets long. They are really attentive & I appreciate that! Customer service here is still alive.
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October 2023 by T Reed
Lots of shoes, but kind of ridiculous, you can't try on a pair. Because there's only one shoe in the box.
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September 2023 by DTG
My experience here was going okay until I reached the register to check out. As the cashier was scanning my items , she informed me that DSW is going bag free ?! … and went on to explain that customers need to bring their own bag for their new shoes. I told her I wasn’t aware of that and I don’t have a bag. I paid for my shoes and she provided me a Dsw bag. The next day, I got email notification that my online order was there & ready for pick up. I picked my order up with a different cashier & I was given a bag. I think it was odd the first cashier tells me about the no bag rule then, the second cashier doesn’t mention it at all ? & I’m given one with no problem .As customers , …out of all the options we have to purchase shoes , we decided to come to dsw . The least you can do is give us a bag for our merchandise. I felt she was lying. Why? I have no idea.
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September 2023 by D Jackson
DSW was a nice shoe store. Been looking for shoes since things opened up but I am having a hard time finding nice dress shoes with a low heel. Hate the clunky heel look or the 6 inch stelito type shoes. Found several nice pairs of shoe at DSW. But they weren't what I was looking for, got them cause I needed some shoes. Hate buying shoes on line...can never get the right size and wind up having to send them back. Very time consuming and expensive.
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September 2023 by Mrs. Orozco
So went to the Orlando one and got some shoes for a special occasion as I was in line for over 30 min waiting on the lady infront to finish her exchange they call the manager on duty he came to the front help with the exchange and left back again instead of jumping in to make the line shorter no instead ge lives and lives this pore guy alone with 15 person on the line still waiting as it was my turn the young men got me and says to me with you like a bag I am like yes please and he goes on telling me that this time he will not charge me but next time come prepared with your own bag I was I don’t shop in Orland this was just a order I did and this was the closes DSW store close to me with the shoes he got a attitude with me because I said I don’t shop her he did not want to give me my shoes I told him my shoes are paid for I order them on line n paid for them all I am doing is picking them up and as for the bag you don’t have to give me one .. and aging ge got upset it was just such a bad experience
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September 2023 by Rakesh Chugh
Kept me on hold for over 15 minutes and never got back to the phone
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June 2023 by Joan Basibas
80% off for selected merrell,Sperry etc!great deal especially for those looking for bigger sizes!!!with friendly helpful staff!!
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June 2023 by Tom Wright
Great clearance sale on Sperrys...bought 2 pairs unbelievable prices!
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June 2023 by Hesham Khalil
Best place to see a wide variety of shoes
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May 2023 by haroldlm64
Can't say anything bad about this place!
