Children's Clothing in Orland Park, IL

“I almost never write reviews but I really wanted to shout out the great customer service I received this past weekend. I don't shop at old navy often but I saw the large 40% off everything sale signs and stopped in. I have two events coming up this month the first being next week and I needed new jeans.
Old navy has a lot of jeans! I had no idea they have so many styles just jeans everywhere and to be honest I kinda got overwhelmed. So I asked an associate who was nearby for help and I really have to shout out Kimberly she was so polite and so knowledgeable about the styles, fit, sizing just everything. She even explained to me about the different inseam and stretch fabric. I got two pairs of flare jeans and some sandals. I was so thrilled with my purchase that I went back to old navy before the sale ended and Kimberly helped me again to find some denim shorts.
Old navy has a lot of denim shorts, she let me know that if my size wasn't available or if i saw a pair online that I wanted she could order it for me from the store and the shipping would be free. That's great to know who doesn't love free shipping!
My overall experience at the orland park store was really, really great, the store was busy both days but everyone was polite and very helpful. 5 stars! Thanks.”

“Writing my review for Esmeralda at the photo department. AMAZING AMAZING AMAZING! I took photos at a different jc penny location and they came out horrible because the lady was not welcoming or warming. Esmeralda had my 4 month old smiling in every single photo. The photos came out so perfect. I cannot wait to pass these out and will probably book again just for her for the holidays.”

“It’s hilarious to read reviews if people mad they can’t return/exchange after 30 days !! All stores are 30 days. That sounds like sour grapes ? gap employees are nice helpful & the store always looks great & well stocked ??”

“The young manager lady who came out from the back to help me with my grandmother was so kind and beautiful. I realized when she came out she brought a positive atmosphere to the store and many other customers were very happy to see her. Even the little Kiddos running around the store trying to get her attention at the time was cute. If I were you guys I’d put her at the very top of the food chain. I’ve had help from other associates but none matched what she brought to the table. Her name was Alexis and my grandmother always ask for her!”

“Such amazing customer service!! There were two Arabic women that were absolutely amazing and super helpful!! I cannot remember the names but they were niece and aunt and extremely warm and personable.”

“I had a fantastic hair cut by Kara today! I showed her some pictures of how I wanted it & she gave me a hair cut exactly matching the pictures! She also did curls and they turned out so beautiful! She spent so much time on my hair to get it just right. I was very Blessed to get in for the appt. bc I called that morning because I completely forgot about an event I had later that day! She was so terrific to accommodate me for the blow dry & curls! She had another client right after me so she said I could wait 15 minutes and she would have time to do the curls then, if I wanted. It worked out perfectly because I had to run an errand in the mall anyway! I will definitely be back! Thanks for the wonderful service!”

“My pick up order was given to someone else. Apparently I have a pretty common last name. I had to wait about 30 min but I was given an extra discount of 30% and free home delivery. The cashier was empathetic and the manger was very apologetic.”

“Tracy was a great manager!!! She handle me with care. I came after 48 hrs they made a mistake a still gave me cash!!! Sell your clothes or shoes here!! They are very understanding just come to them with respect, goes along way!! Tracey is awesome very respectful!”