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December 2022 by Philip Robinson
Have been using them for over 20 years
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September 2022 by Eric Johnson
Horrible experience! I went into this branch in hopes of opening a new account. I called a few times before to make sure I had all I need to open an account. Once i arrived I was told by the manager there that Why is someone like me ( young black male) driving 45 minutes to a credit Union when I can go to one in my own area and there are too many red flags and I was told to come back with more documents. When asked what more documents are needed he said more bills. Not specific at all. Spoke to the VP & informed him of such. He was on his employer’s side and didn’t understand how in-appropriate those comments were made in front of the customer. I work in the area so where I live shouldn’t have mattered why I chose to bank here. I felt like the manager judged me for how i looked and the color of my skin. But we are in 2022 where people would rather believe that no longer exists. Well it does!
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September 2022 by Rami Alanati
Not sure what’s going onJust called to ask about a title load trying to find out how this process goes before I go there So I’m not westing my time or there'sSpoke to 2 people and didn’t get answer for my questionSo unprofessional
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July 2022 by Maria Sanchez
I love the fast service ?
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May 2020 by Timothy Windt
Absolutely love working with Yolanda, have done two car loans and two mortgages. Amazing the ease in how they bring it all together.Thank you!!
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July 2019 by Stephanie Russell
I often sit at the drive thru wondering if they are even open waiting for some sort of greeting. Customer service needs to be improved. They also seem to be short staffed.
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May 2019 by Kimberley Stiles
When is this place going to come into the technology age. 10 days to replace a credit card???? You can go to any bank and get a new card on the spot!!! I have been with this credit union for many many years it may be time for a change.
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March 2019 by Jacquie Robinson
The people there are extremely nice and knowledgeable. They get to know you like family.
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February 2019 by liz clabron
Always have great service 💘 💘 💘 my friend and teller Lisa Petty!
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July 2018 by Colette Major
I also bank at Chase on Lagrange Rd.and 5/3rd on 108th/159th. The drive thru staff at this credit union needs customer service training. There are no greetings when you arrive, they take the tube, fill the order and send you on your way. I have better service at Starbucks. As soon as my car loan is done, plan to leave. No respect for the clientele.
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March 2018 by Chicago KJV
Worst experience with this bank.
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October 2017 by Rafael Guzman
Great service, people are awesome. They handle all my banking needs, loans, everything I need.
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July 2017 by Sylvester Knox
Very business and staff was polite in explaining your option
