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December 2023 by tuncay tas
Don’t buy the shoes from this guys if you ot them on for 20 minutes they will say they can’t change it.
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December 2023 by Axel Martell
Customer service is a 10/10.the entire new staff is properly trained & know exactly what they’re doing!Highly recommend to shop at this location, reach out to them for any Type of questions or concerns they’re always happy to help.Extremely helpful and fashion forward!
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July 2023 by Jaqueline Fonseca
Horrible customer service,Also a short lady ñ kept trying to flirt with my boyfriend even when I was asking for assistance, I think it’s super unprofessional! I was asking for assistance and no one helped.
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April 2023 by Es O
Came in here this past Sunday evening just about half an hour before close and Jay provided excellent customer service :) she didnt make me feel rushed while giving me recommendations on the cute bags and purses this store carried
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December 2022 by ASSEF MASALMA
Always like their quality.
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September 2022 by Julian Reyes
Bought a pair of nice looking boots and then drove home (which was almost an hour away) and then opened the box and didn’t even have the same boot one of them was the boot I wanted and the other was another that wasn’t even the same color or type and we had to drive all the way back and tried to get the right one and they didn’t even have my size
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September 2022 by jsanchex5
Don’t bother calling the telephone number on this website. All you will get is a pre-recordered message thanking you for calling but no ability to leave a message. Tried calling several times!!!
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August 2022 by valerie bedia
Very helpful and nice!! Helped out my sister and brother with some very nice shoes!!
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August 2022 by Valis Roldan
Very helpful and nice!! Helped out my sister and brother with some very nice shoes!!
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March 2022 by bahaaldeen Alassaf
Bad customer service!! People in there were very rude.
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February 2022 by Lisa Lopez
Great store great staff and always very helpful. I will always come to Aldo in orland mall
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November 2021 by Ahmad Saleh
Absolutely rude staff and the lady manager
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September 2021 by Jim Harter
I recently went there this weekend to replace shoes. First time I tried on the zipper split. Hannah was very nice. I couldn't remember when I bought them and I didn't keep receipt. I understood she couldn't refund/replace. No prob. Hannah explained the options I had. Still will always return. Great staff.
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August 2021 by Nicole and Gordon
If you are looking for help from staff - this isn’t the place to go. The staff is rude and super snobby towards guests. They look at you as if your an inconvenience to them because you have to return something. Couldn’t handle a return after I have them all the return info because they couldn’t call customer service. I was told by customer service that I can return in store or send through UPS. Traveled 50min to the store since it was the closest one near me and wasted my time. Hope the district manager improves how this staff handles basic everyday retail things.
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August 2021 by Jason Pisoni
Great service and got some sick kicks
