“Moved back to Chicago after 12 years. Tried Kelly Nissan, they were so rude on the phone I didn’t go to the appointment. I chose Zeigler and their customer service is immaculate. They do their best to not inconvenience you. Adam Abdullah assisted me recently. 5 stars!”
“This is my first time using this location, and I was very impressed with the customer service. Very professional and knowledgeable representatives. I was initially assisted by Victor who provided an amazing customer experience. Overall 5 stars, as the customer service was excellent from the time I walked in, to the service provided when dropping off the rental.”
“Hands down, this enterprise location is the best, always gives above and beyond great customer service.. I have used this location twice and have had great experiences both times, the young staff are friendly, knowledgeable and professional something that’s rare these days. Keep up the great customer.”
“After needing my car repaired and in need of a rental I was referred to Enterprise Oak lawn there Keith whom was my service agent kindly listen to my need of a rental car. Everyone there was very attentive to my needs and other customers there too, all with a welcoming smile and willing to help. Shout out to Keith whom went above and beyond his call of work. DEFINITELY RECOMMEND ENTERPRISE OAK LAWN!!! Ask for Keith.”
“Staff was friendly and knowledgeable. Process was quick and easy and being able to drop car off at the shop my car was at was great. Would definitely use the New Lenox location again.”
“Prompt and classy, just how I like a business to function! Malik was awesome, personable and very knowledgeable and professional. Adrianna the manager was very courteous and professional, and Murray was very attentive and helpful, her service was great and she did it with a smile!”
7AM - 6PM
NA, 7412 W 159th St, Orland Park“The Representatives are very friendly, professional and recognizes me as a "valued customer". I rent from this location all the time if they have vehicles available. I'm a Preferred Customer, and I am recognized for that at this location. I'm in and out under 20 minutes. I had to rent a vehicle serval times this year due to my personal vehicle being in the repair shop for a few days. The manager is very courteous and the other Representatives are respectful, courteous, and professional. I've never felt discriminated against at this location, like I have at the location 1830 S. Wabash, Chicago, IL, very racist!!!! They should not be in business representing Avis. My husband and I are Preferred Plus customer, and we were treated like first time rental customer. I would advised African American not go to this Wabash location.”
“I had a great experience here. The staff were wonderful and pickup and drop-off was quick and easy. The rental car was just what I needed.Thank you for being there in my time of need.”
“Great location, but most of all outstanding customer service. I had the pleasure of interacting with 3 different associates there and each one was just as professional and accommodating as the last. The level of professionalism and patience exhibited by the staff at this location is rare! Kudos to this team, you all rock!”
“Had a very pleasant and problem free rental experience. Car was clean and ready to go. When at the counter it was realized i actually booked the wrong week. It was fixed and i was on my way quickly!”
“Had to rent a car quick, the same day. Went to Enterprise in Orland Park in Illinois. They got me in and out with a nice dependable car and no hassle. My wife and I were very pleased. We always have great service with enterprise.”
8:30AM - 5PM
21610 S Cicero Ave, Matteson“I am only giving a 5 star review for the store manager and the male worker there. I pre paid online for my rental, when I got to the place the guy told me I had to call a 1800 # and cancel my reservation and repay with credit card, I was pissed. I was upset with everything I had to go though but she and him were nice and dealt with me.”
“I just read through a lot of these reviews and am quite surprised by them. I drive rideshare and have only had the best experience with this location. Each month we have to visit a hertz location, and for the past 4 months this is my preferred location. The other locations I visited were always horrible. ALWAYS! In Mokena, my wait was shorter and the customer service is excellent, especially Mariella. They explain everything, they're very helpful if there is a problem, and they are very professional. Maybe the bad experiences that took place at this location was before Mariella arrived cuz she's freaking awesome and it seems as if she runs that office all by herself. I recently went to a different rental company because they were cheaper and allows you to work different platforms. However, I think I will be returning to Hertz in Mokena because this other place doesn't even come close to being as good.”
“Ammar Abdallah at the Crestwood Cal Sag location helped me find a quick rental during a pinch, very courteous, professional, and knowledgeable. Big thumbs up, will rent again!”
8AM - 6PM
6348 W 95th St, Oak Lawn“Big thank you to the Oak Lawn Hertz team for providing great customer service in my time of need. Cameron, Tyrone, Dominique, and Candice were a major blessing. Thank you!”
“This branch is awesome, in and out in about 20 minutes, Larry gave me a ride there...nice older gentleman, Alyssa was very thorough and extremely quick, her customer service was on point.”