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February 2024 by Al S.
They always have my medications in stock and they always add the coupon without me having to remind them. They also always prepare my scripts so quickly. Most reliable, consistent and organized Walmart that I have ever experienced.
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May 2023 by Dorothy W.
I was there yesterday and as usual when you see the workers and they see you coming, they try to go in a different direction for the Most I was in the garden center 5 or 6 peoples was working over there will just said he was over there. Maybe they was just hanging out chilling from what it looks like to me. No one could help me they didn't have any knowledge of the different plants and flowers. I didn't know if they had what I was looking they should not put someone in a department that they have no knowledge of what they are doing. they should make sure they know, something about the area that they're working in I needed help, but they couldn't help me
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January 2023 by Jasmine M.
Unfortunately, I avoid this Walmart location. Even if I need just 1 item, I will drive to another one. Some of the female employees here can be very rude with bad attitudes, and I think how can that be if you are working in customer service? One time, I entered the self check out lanes because I did not have a lot of items and wanted to ring up my own items. Each item I rung up had the wrong price (as a friendly tip, take a photo of the price of your items because the shelf price says one price while the register price is much higher). So the first time, I called over the female employee I spotted and when she looked at me, she rolled her eyes as if I was "bothering her" but I could tell from where she was positioned, the self check out lanes was a part of her job :|. She comes over, does not speak when spoken to and as I am showing her the price was wrong, she says nothing but looks at my phone and enters it in and walks away. I am a pretty high tolerance person so I shrugged it off and said under my breath "I hope I don't have to bother you again." Sure enough, another item rung up wrong, and then another and another. Each time, I could sense her anger building and the last time, she rudely spoke and said "Move over so I can change it." Why did she say that. I immediately addressed her rudeness and told her I can have someone else help me since it seems to be troubling for you. She literally gets into an argument with me, yelling and talking loudly while I calmly searched for another employee and asked if the manager could come over. I hate being the person to tell on people, but there was no way I was going to allow this person to disrespect me and I was nothing but nice to her. I explain to the manager what happened and she immediately agreed with me that the female employee was in the wrong and she apologized for her actions. From the time I paid for my items to the time I arrived home, I promised myself to never visit this location again, even if I need 1 small item. Customer service is everything, and it really baffles me when people like this employee interviews for customer service jobs and say they are customer service oriented. No, you are not; you are pay check oriented. Really sad.
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August 2021 by David Z.
9 out of 10 employees were not wearing masks correctly under a state wide indoor mask mandate....I tried to call the store to complain but no answer ar 1115 am ....I reported the store to the health dept
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June 2021 by Lisa C.
Some of the reviews mentioned typical Walmart issues. Sadly, I have low to no expectations of the customer service experience at Walmart. I'm writing this review to commend the sales associates I've interacted with on several occasions at this location. They've been friendly, helpful and professional, especially the workers who bring online order items to your car. Good job guys!
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May 2021 by Eddie E.
I was shopping for storage Tots in Olympia Field IL and all there was lids into which I needed. I brought the items to cashier. She went to ask a manager and was not seen for 15 minutes. She came back and told me "they will not sell me just the lids" I told them there are no containers to be found all there are is lids. She said, "No we will not sell the lids alone to you"I went to find the General manager of the store. I asked a few services clerks. My return remarks were.." I don't know where he is" "Can You find him/her for me please? " Remarks. Ah, humm. It might take a while" I saw they had 2way radios! Yup.Absolutely no one was willing to speak to me or help me!!The overall experience I've had with WalMart in Illinois for the last 2 years every time I go, the items I am looking for are gone. I'll return the day if delivery. Still no items to be found. Miles of shelf space empty. WalMart has lost my business! Will a Walmart promotions executive ever reach out to me. I will not hold my breath. They lost my trust. I am sure millions of other people as well. I don't see Walmart last past 5 years without closing thousands of stores!
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November 2020 by CK L.
Two male employees tell me the store is close while I was here at 9:45. Only wanted to pick up a resistant band for a trainer roommate.False Business Advertisement
