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December 2023 by Shaelynn King
My package keeps getting delayed. First it said it would be delivered on the 1st, then again on the 5th. Now it doesn't have a delivery date. There is no update on when it will be delivered. I understand it's a busy time of year, but at least keep your customers updated.
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June 2023 by Juanita Harris
Had to sent something back they was very helpful and printed out my return stickers
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June 2023 by Steven Long
I’ve been ordering corals for a bit now, the address I’ve been using is where I’ve received a vast majority of any packages I have ordered. They have been leaving them under the carport and as soon as I get the notification I pick them up, but now it seems that every time they go to deliver there they don’t drop it off and say that it will be dropped off at a access point next business day….this has happened twice now this week alone (week of May 28th-June 1st) the first package was just for a pair of glasses. I will be trying to avoid using UPS at all costs now, I don’t care if it costs me more in shipping using FedEx or even USPS. I would also like to mention packages have been getting damaged and a few months ago they had also delivered a package worth around $1,000 to the wrong house on my street, luckily my neighbor was nice enough to get a hold of me because apparently their drivers can’t read house numbers. I would actually give UPS a 0 star review but that isn’t an option unfortunately.
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April 2023 by Kelly Rymer
Your website says you don't open till 4:30pm why?
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February 2023 by Bobbie Nichols
Great experience,, helpful and very nice
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January 2023 by Lori Selby
I usually have excellent service. But, not this time. I was left a form sticky note telling me that if I signed the back my package would be left today. It was not, so I called the UPS store in Olney, IL and was told that even tho it says that it is not so. ???? I suggested they change the forms, I was told that is a corporate thing. This is not good business. Don't use the forms then.
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August 2022 by Tina Hahn
I’ve been waiting ALL DAY for my package to sign for it. Only thing UPS told me, u will get it before 7pm. 6pm still don’t have it.
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April 2022 by Nathan Farrar
Fastest drop ever amazing and brilliant just a bit unorganized
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February 2022 by Justin Lewin
Good fast Service olney in between 430 and six Monday through Friday But if you go there between eight and 430 expect to be ignored and people see you but just choose to Act like you’re not even there
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February 2022 by Kevin Rogers
Only open for one and a half hours per day. What kind of hours is that? Such b.s.
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January 2022 by Nancy Jodry
They said they couldn't deliver because there was no such address, when there was. It's the only house on that street, so I had to send to my sisters house. The package was for my mom, it was chocolate covered strawberries and cheese cake. It was to be delivered on the 21st, it wasn't delivered till the 23rd. Box was smashed and so was the strawberries. I'm out alot of money and my moms Christmas was destroyed.. Never again ?
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August 2021 by Erma Barth
1st guy was very.rude.had alcohol on his breathe 2nd younger one was.geat.
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May 2021 by Tama Konagel
I always come here their great people and the rates are ok
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January 2021 by Valerie Eikleberry
The staff is friendly and helpful.
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December 2020 by joey mcallister
To slow
