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September 2023 by Brien Bednara
What a great show shop. I am not a runner but will run on occasion for charities and they always have what I need. They also took care of my son's running gear needs when he was running cross country in high school. Toolen's has it all covered, clothes, gear, supplements, and of course, an amazing selection of shoes.
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August 2023 by Katherin Hansen
The best place to buy shoes! Extremely knowledgeable staff.
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August 2023 by Erin Wessels
We love Toolen’s Running Start! Best place to get shoes and socks. Family owned ❤️
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June 2023 by Lisa Hood
Very knowledgeable staff. He answered all of my questions. Will definitely purchase from them again.
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May 2023 by Susan Loyet-Williams
I purchased a pair of ASICS and was happy with the service. 2 months later I brought the shoes in because one shoe had a hole in the heel which was causing a blister. Teenager in the store said they couldn’t do anything because I wore the shoes! The teenager called “Sean” who said they would exchange for the exact same shoe. I asked what if I have the same problem? He said they would not take care of it. I voiced my dissatisfaction however; he didn’t care. These shoes were worn only on a treadmill and did not have 100 miles on them. I would never recommend this store. I would have continued to buy my shoes there and recommend. Very poor customer service in a small town.??
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March 2023 by Kim C
I love Toolens! They got me into the right pair of shoes and my knee pain has been gone ever since! Even with training for my marathons. They are helpful and have become more like family as I frequent their store buying my gu and whatever else I need for my running adventures! Thanks Toolens!!!
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January 2023 by Madison Atkinson
I have gone here since I was 10, but it has since changed. Wouldn’t listen to what my wants in a shoe were. Was not helpful in finding any shoe. Do not recommend.
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December 2022 by Clarisa Will
It only took five seconds for the person helping me to know exactly what I needed. The shoes we found for me are comfortable and I know they're good quality.
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October 2022 by Tom Buehrle
Man this family is great - knowledgeable and patient with their customers, explaining the shoes and differences in the brands. Thanks for the help!
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October 2022 by Tony Barrale
What a experience for a shoe store. Was helped quickly and worked with me to find the perfect shoe for standing on my feet 12+ hours a day. I love my new shoes will be back for some non work shoes
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October 2022 by Naomi S.
I grew up and started running in Peoria, IL where I used to support the local shop Running Central. I recently moved to this area and wanted to find a local spot to get a pair of Hokas, so I stopped in one afternoon. The shop is very small but packed with things. I was immediately unimpressed because I wasn't greeted well. I was the only customer there and the two people at the counter said nothing, just looked at me. I'm going to guess they are college students, one male and one female. I walked up to the counter and let them know I wanted to check out Hoka. I really felt like neither of them really wanted to help me and the male moved and took me to the back. I explained that I usually wear New Balance 860's and wanted to check out a cushioned pair of Hoka's, hopefully more of a stability shoe. He asked me my size and went in back. A blonde woman came back out with him and I explained to her my request as well, and she was very helpful, explaining the models they had available and offering a men's version since I have a wide foot. I tried on three models and settled on a men's Gaviota. The whole time they just kind of stood there looking at me. I gave three stars because I did find a shoe but I felt a little unwelcome since everyone was very blah. Usually these local running shops get personal, smile, ask what activities I do, talk about fit, feel the fit on my toes, etc. It was just really weird and I might as well have just spent $150 with my REI membership.
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August 2022 by robin evans
We were just here and GBby assisted us today with a pair of tennis shoes and sandles. She was SUPER knowledgable and oh so kind. We will for sure be bringing all of our business back to this store as it the place to go to get shoes if you have issues with your feet and need something specific. Thanks Gabby.
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May 2022 by Gregory Reiter
Meh. Whole store basically run by teenagers who weren't very experienced with helping me, an older guy, find the right shoe. Didn't watch me run/walk in the store to get an idea of my gait. Was told I could run with them and return, for store credit, but then was told that because I ran with them outside I couldn't return them. Do yourself a favor and drive to Fleet Feet, better customer service and better analysis for choosing the right shoe
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May 2022 by Miss Ashley Hanneken
Absolutely great place set in a plaza amongst other stores where you can buy high-quality shoes as well as other much other apparel. This family-owned business is very accommodating and has the friendliest staff. They are active in the community as well as having the store with a variety of shoes and apparel available. It is nice to go into a business and be accommodated by the family that owns it. Wonderful people and a wonderful place!
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April 2022 by Lynn Gass
Quick service and good quality shoes. Im going back ?
