Toolen's Running Start is a popular running store known for its excellent customer service and wide selection of shoes, gear, clothes, and supplements. Customers appreciate the knowledgeable and patient staff who take the time to understand their needs and recommend the right shoes. Many reviews mention that the staff is friendly, helpful, and treat customers like family. The store is praised for its quick assistance and clear communication about policies, including the no-return policy on worn shoes, which is explained upfront. Customers have successfully exchanged shoes for better fitting options and found shoes that alleviate issues like knee pain or provide comfort for long hours of standing. Although the store has a no-return policy for worn shoes, the exchange process is straightforward. Overall, Toolen's Running Start is seen as a trusted and welcoming place for runners and non-runners alike, offering great products and personalized service.
Always helpful and willing to make sure you get what your running feet need.
September 2023
What a great show shop. I am not a runner but will run on occasion for charities and they always have what I need. They also took care of my son's running gear needs when he was running cross country in high school. Toolen's has it all covered, clothes, gear, supplements, and of course, an amazing selection of shoes.
August 2023
The best place to buy shoes! Extremely knowledgeable staff.
