Sam's Club in O'Fallon offers members excellent values on a wide range of products and services, including groceries, pharmacy, optical, home furnishings, and more. Members benefit from early shopping hours, allowing them to enter the club two hours earlier on weekdays and one hour earlier on Saturdays. The store is generally well-stocked, and customer service is often highlighted as friendly and courteous. The Scan and Go app is appreciated by many for making checkout easy, while the curbside pickup service has received mixed reviews due to delays. The tire department staff have been recognized for their outstanding service, providing quick and professional assistance. However, the café has faced criticism for cleanliness issues, including unkempt tables and food safety concerns. On a positive note, the gas station is noted for its security, clean pump areas, and competitive prices, making it a favored choice for fueling up. Overall, Sam's Club strives to deliver a positive shopping experience, though improvements in café cleanliness are needed to enhance customer satisfaction.
Always have what I need ad if they don't I can always find an alternative
July 2024
If you use the scan and go on the app it makes it a quicker shopping experience. The shopping experience there is always pleasant.
July 2024
Over all I love this Sam it's just one thing I don't like and that is the cold cereal selection it seems like it is fewer selections that it has been in the pass.
