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“I always use this post office location because the staff are so helpful. Sadly that's not always the case at other post offices in this general area. I have learned this by trial and error.”
“Great Post Office, Margaret & Lori are the absolute best USPS workers I have ever dealt with at a post office . They go over and Beyond there job description to help you with any of your shipping needs. They have helped with shipping issues and I allow me to ship with NO PROBLEMS! Hands down the best postal experience I ever have every time I go . I Will continue to use there Super Friendly Service 😊... Happy Customer! P. S. You guys at the USPS need to give these women raises! No kidding things would not move as smoothly without them!”
1 - 4PM 9AM - 12PM
201 Federal Aid Secondary 1780, Lebanon
Post Offices
“I was weak and unable to stand up on my walker to wait for the VanGo bus to pick me and my homemaker back up for me to return home. My homemaker asked for a stool for me to sit down in the lobby, and the postal worker provided me one to sit on until the bus came.”
“We have lived on Scott AFB for 4 years now and have met and dealt with several different employees at the post office on base. Some workers were more welcoming than others. The hours sometimes can be frustrating but overall haven’t had an issue. He current employee, Ms. V is a very sweet, patient kind lady. She always has a smile. Sometimes our expectations and time line can be the issue and a little kindness goes along way!”
“I have no complaints about my experience here. There were two people in front of me and two behind me and we all got the same treatment and respect. My own ignorance to what I needed to do was my only holdup but I was given accurate assistance to get what I needed done. They for sure sell stamps and can mail things certified.”
8:30AM - 5PM
1610 Eastport Plaza Dr, Collinsville
Post Offices
“I didn’t know this post office was here, pleasantly surprised. I first stopped at the one in my town of Troy and they had one employee working and a line of about 10 people and they all appeared to have 2+ boxes each in their arms. After waiting about 10 minutes, I had to leave for an appointment, but during that time only one person was helped. When I walked into this office both counters were open and there were two people ahead of me. The one window closed down after helping her customer, it was close to closing so to be expected. The other lady was very fast and efficient with her customers. She didn’t have much emotion as friendliness or any negativity, just professionalism, getting the job done and answering your questions and getting you in and out, I can respect that. The facility was clean. I read the reviews after I left and will leave the rating a 5 and will track my packages to ensure they arrive on time and without incident, if they do, I’ll keep the 5 and recommend this USPS Office.”
8:30AM - 5PM
10850 Lincoln Trail #20, Fairview Heights
Post Offices
“Only one person was in line ahead of me, the wait was less than three minutes. The one clerk was courteous and efficient. I saw her assist several other customers similarly. Thanks Jimeco!”
8:30AM - 6:30PM
5731 Mt Pleasant Ln, Belleville
Post Offices
“Had an international package lost for over a month due to re-delivery schedules. Spoke to supervisor Mandy 4 times, and she couldn't help locate the package at all and just directed us to pick up at the Fairview heights office each time. The package never made it to Fairview heights office to be picked up. Called back and got to speak with another supervisor Shamieka, not only did she go above and beyond and out of her way to help us. She was super friendly and helpful. This angel found our package!! Which has been sitting there for over a month! Don't waste your time speaking to anyone else but Shamieka, she gets the job done!!”
“I had a great experience processing my passport application there, for some reason my online appointment did not show on their schedule, but The gentleman who helped me was very courteous to fit me in the schedule and helped process my application. Thanks a bunch!”
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“Alright, so I'm just recounting a story that I had with this place, and boy they deserve my 5 star rating. So here I was having a crisis because I needed to send a payment for a certain government office which did not have any online payments available, and was requesting a mail back with payment, not cash but money order. I did not have any bank checks nor money orders and was at wit's end just trying to send the payment which was due the same day and not even 100$ worth.When I got there the personnel easily took off my anxiety, and they had EVERYTHING I needed, and everything was done after a few minutes. I don't even know why google does not tag this place when looking for a money order on maps. they should add them on the list.”