Serra Honda O'Fallon provides a great experience for sales and service. Customers report being treated with respect and no pressure, noting the staff is friendly, professional, helpful, and knowledgeable. The dealership is described as very clean. The service department works efficiently and starts appointments on time, though some note the pricing can be high. Many customers have purchased multiple vehicles here, citing a positive and confident experience where the staff goes the extra mile.
Everyone was kind, helpful and made the process of getting a new car so easy. I would definitely recommend them.
November 2025
I’ve been buying Honda’s from Serra for as long as I’ve been buying cars. All but one was bought through salesman James Adams. James works hard for his customers and treats you like family. He’s one of a kind! Serra also worked hard to get me the deal I wanted and needed. Thank you to all those that helped and... read full comment
November 2025
Great experience buying new vehicle here(2026 Passport). Treated with respect and everything was explained very well. Everyone we encountered was professional. Felt no pressure or dishonesty.
