-
February 2024 by angela bollmann
Always amazing staff and great service!! Highly recommended!
-
February 2024 by David Gallo
Great job by Brandien Robinson and Chris Hughes in an urgent situation getting my 2022 Pilot repaired and operating after a major tire issue resulting in a significant damage. They were able to get a new tire, wheel, and alignment accomplished within 1 1/2 days all the while providing excellent communication to me and coordinating coverage by Ethos VSC
-
February 2024 by Elizabeth Guetterman
Amazing service as always! Thanks Chris Overholtz!
-
February 2024 by Jacque Dewitt
Very efficient and friendly. Also kept me updated on what was going on with the repairs and how long it was going to take.
-
February 2024 by Forrest and Susan Attaway
Continued great service at a reasonable price in this market. Highly recommend Serra Honda for your automotive needs whether purchasing or having maintenance completed.Services: Tire rotations
-
February 2024 by Diane Giedeman
Speaking with Courtney gave me a secure & confident feeling about my car evaluation & the work that was to be done.
-
February 2024 by Laurence Ramig
Very friendly and helpful. Excellent service and very knowledgeable. Best dealership I have ever worked with.
-
February 2024 by Tina Cottingham
Everything was great,, very polite and made sure we left with everything being checked.. even offered us lunch..
-
January 2024 by Karen Allen
My family and I were traveling and hit an obstacle in the interstate. We found this dealership close by. We were promptly greeted by a member of the service team. Our vehicle was checked out and repairs were made in a timely manner. Lauren walked us through the entire process and answered all of our questions. We could not have had a better experience. Thank you Serra Honda O’Fallon.
-
January 2024 by Kathy Wright
Service was excellent!
-
January 2024 by Sandy J
Great, reliable, courteous and trustworthy service. Highly recommend. I am confident in my vehicle ‘s performance which is very important.
-
January 2024 by John Brown
I've only set up an appointment to get my vehicle repaired, it went well ,I will leave a review after the work is done. I did have an airbag replaced in my car for a recall they did a fine job and it was done when they said it would be
-
January 2024 by Debra Harrop
Such a friendly and knowledgeable staff! They were efficient and took care of exactly what my vehicle needed. I highly recommended Serra Honda!!
-
January 2024 by J
Professional and friendly. Felt comfortable leaving my car in the hands of Serra Honda!
-
January 2024 by Laura Wroge
I waited for over 3 hours for a maintenance job that I was told would take an hour and 15 minutes. I scheduled it a month in advance to help prevent issues. Not one person came out to explain what was going on or to provide an update. There was no apology and it was blamed on the rain for the 2 hour delay and it was only myself going up to the desk to find out more about the situation. After this they told me it would only be 15 minutes and I had to wait another 45 minutes before I again had to go up to find out more about the situation. I honestly have never had worse service at a car dealership.
