Serra Honda O'Fallon Service is a dealership service department known for fast, friendly, and knowledgeable service. Customers report consistently positive experiences, with many having been loyal for years or even decades. The factory-trained and certified technicians provide professional and quick service tailored to Honda vehicles, from routine maintenance to repairs. The staff is described as very accommodating and easy to work with, often going above and beyond. Specific highlights include a helpful valet service that picks up and delivers vehicles to minimize disruption for customers. The comfortable lobby is also noted as a pleasant place to wait. While some feedback mentions that dealership costs can be higher than a local shop, the overall sentiment is extremely positive, with customers expressing deep loyalty and satisfaction with the quality of care for their Honda vehicles.
I’ve been servicing my civic here for 10 years. Fast, friendly, knowledgeable service. I always have a positive experience. Lobby is very comfortable to work from while you wait.
September 2024
Great dealership. Good service department. Would recommend
September 2024
Great experience! Already recommending to friends and family!
