-
October 2023 by Daisy M.
Went in for a simple necklace repair. The associates were super nice, friendly, and knowledgeable. Not sure about the average cost of repair but it seemed reasonable. The place is super clean and well organized. I highly recommend, would come here again, thanks!
-
June 2023 by Dave Meyer
Went there for the first time because the battery in my watch gave out. They were very friendly, professional and prompt. And the services were extremely reasonable. I will use them in the future.
-
May 2023 by Sara Braswell
I recently found my grandfather's watch that had been sitting in a box for 40+ years that I wanted to pass down to my son. I took it to them to have the battery replaced and when they popped the back off, one of the brackets holding the watch to the band snapped off. They told me that due to the age of the material, they weren't going to be able to fix it. I was devastated and after explaining the importance of the watch, they assured me they'd do everything they could to make it right. Fast forward 2 weeks and the watch is completely fixed; can't even tell it was broken! I would highly recommend J.C.'s and will absolutely go back!
-
May 2023 by Sara B.
I recently found my grandfather's watch that had been sitting in a box for 40+ years that I wanted to pass down to my son. I took it to them to have the battery replaced and when they popped the back off, one of the brackets holding the watch to the band snapped off. They told me that due to the age of the material, they weren't going to be able to fix it. I was devestated and after explaining the importance of the watch, they assured me they'd do everything they could to make it right. Fast forward 2 weeks and the watch is completely fixed; can't even tell it was broken! I would highly recommend J.C.'s and will absolutely go back!
-
April 2023 by Dan Vize
Dropped off multiple pieces for repair and picked up the following day. Couldn't be happier with service. Very informed staff, fair pricing, and great atmosphere. Added a bracelet to my wishlist and will no doubt return to do business with in the future.
-
March 2023 by Connie M.
Excellent service! My experience was at the Shiloh, IL store . The rose gold earring I was wearing felt 'odd' so i touched and discovered it was broken. I had never been in J Cs before but we were right in the neighborhood so i went in. I was greeted right away and left my earrings for repair. This was at 10:30 am...by 2 pm they txtd and my earrings were ready! Much quicker than I expected! I picked them up the next morning and they look fabulous! I cannot see the repair and they sparkle like new !People were friendly, repair was excellent! I would highly recommend this store
-
March 2023 by Anthony Joshua
Did a EXCELLENT job on replating my piece with rhodium I know i can be really particular bout details an questions about methods etc but Sarah assured me/answered my questions no problem then jeanine & I throughly went over details 1 lasttime before things were started without making me feel like i was doing to much..Much preciated..shop in florissant is A1 to look forward to doing more business??
-
December 2022 by T B
Will never go back or trust their opinion again. I took my husbands watch in, took about 2 weeks for them to determine the problem and let me know. Once I approved of the work and estimated cost they proceeded with ordering the part. So far so good. Two weeks later I had not heard anything so I decided to call and get an update, female tells me the part just came in and they will begin work soon. Called the next week and was told by a gentleman that the part just arrived and they were just starting on it. Bit confusing when I thought the part arrived the previous week. So I wait and another week goes by with no word from them, call to get an update and it is still being worked on. By this point I’m irritated and tell them I will be picking it up on Monday whether it’s done or not. Come Monday I go in and they are just finishing it up says the part they ordered didn’t fix it and the part they need to fix it is no longer made. So I call the manufacturer and lo and behold the part is still made, so I’m now sending my husbands watch to true professionals who I know will fix my watch without all the hassle. Six weeks wasted on them, waiting for them to do nothing but give me the run around and lie about the part not being made not to mention the communication with them was non existent unless I called. Do not waste your time with them.
-
December 2022 by Alina
Amazing service and they quickly replaced the battery for my watches. Also the diversity of rings and other jewellery is incredible. I will come back for sure ?
-
September 2022 by Lone Traveller
They have everything!Best jewelry store aroujd, including 5 in house jewelers.
-
August 2022 by Ken Bass
Fantastic service and customer interaction!! Super clean, spacious, well lighted, beautiful jewelry selection and knowledgeable staff. From jewelry repair to special engraving, they do it all here in record time and at a moderate price. Locally owned and operated!! ??
-
March 2022 by Tanner Baldwin
Was told over the phone they would be interested in buying one of my Rolexes. Drove 45 minutes out to them, had them inspect it, just to be told they’re not interested and not buying Rolexes at this time. Time is money and you just wasted almost 2 hours of mine. Don’t recommend.
-
February 2022 by Juli
Such an amazing place to go if you need anything fixed asap. I had my bolo bracelet transformed into a clasp bracelet. They are very affordable and fast. They even resized my bracelet when it was a bit big and had it done by the next day. Now I can finally wear my bracelet daily without the worry of it falling off. The quality of the work is superb and the customer service is unbeatable. Highly recommend !
-
January 2022 by Bree H.
Greeted as soon as I walked through the door! They offer a beautiful selection of jewelry and watches in a number of different price points. The store is clean and the sales associates are warm and welcoming, not to mention extremely knowledgeable.
-
January 2022 by Stephanie L Derhake-Cress
I’ve needed to get my wedding ring repaired for a while now and while working in O’Fallon, Illinois today I drove by J.C.’s Jewelry and repair and saw that they do repair in house. That was my biggest fear, that I’d leave my ring to be repaired and never see it again. That WAS NOT the case at all. I walked in, showed them my ring, he talked with the jeweler Sarah and and I felt safe to leave it. My ring was ready in about 3 hours and when I picked it I was blown away. It’s perfect!! I’ve never seen it so perfect. Thank you Sarah I’ll be back?
