Credit Unions in O'Fallon, IL

4 locations found near O'Fallon
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“I had the good fortune to speak with Sarah S., when I contacted the call center. She immediately took ownership of my request. She was very personable and professional. It was quite apparent to me that Sara was genuinely interested in my call center experience. Please convey to Sara, my sincere appreciation, Ron Frauenfelder.”

4.1 Good26 Reviews

“The customer service is good and I know that wait times are beyond their control but getting better. I use mobile banking most days but everyone is always nice when I go in the branch.”

3.3 Good24 Reviews

“The staff at the O'Fallon, IL branch are always friendly and upbeat no matter the time of day or day of the week. I love this branch and will miss the people here when we have to move back home to Georgia. Especially Casey W. Girl, you are amazing and have such a wonderful personality!However, while standing in line on a busy Friday evening waiting for my turn with a teller, a "manager" type lady came out of her office and reprimanded the greeter / concierge in front of about 10 - 12 clients. She wasn't overly loud, but she could be heard by those of us within 10 feet of them. I felt this was unacceptable and very unprofessional. If an employee warrants a reprimand, take them in an enclosed area away from the clients in the lobby. Bad form on her part!”

2.9 Average29 Reviews

“Great place as usual. Never a problem getting help. We took advantage of a promotional rate on a CD and it was the last day for us to close it out. The whole thing took literally a few minutes”

2.8 Average38 Reviews

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