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December 2023 by Dennis Schickedanz
Today I went to the Central Bank at 330 Hartman Lane, O'Fallon IL. I wanted to order more checks and talked to Marilyn Perez. She explained the MaxMoney program to me and I was sold. She was very friendly and did a great job. Then she and Nora Kurtz helped me to sign up for the program. Both are excellent employees and did a 1st class job.
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March 2023 by Rebecca Kearney
Edward Wooten was very helpful in opening my new checking account!
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January 2023 by Dwayne Chatman
Too many issues from day 1 with fraudulent activities. Be careful using this bank. Its not worth the headache or your time.
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December 2022 by E M
Fraudulent withdrawals were made on my account due to the negligence and incompetence of online bank security. One of the bankers admitted that it is the fault of the bank that my account were hacked and money stolen. He also claimed that multiple of other personal/business accounts have also been hacked, and the excuse he gave me was their complacency during holidays. To protect consumer's financial assets and personal information are the basic and essential functions of a bank, which this bank cannot provide. Theft of financial asset can be serious depending on the amount stolen, but the personal damage due to identity theft is incomprehensible. Will speak to my lawyer about this incident. In the meantime, it is not recommend staying with this bank. Transfer your funds to other places. Money is important, your privacy matters more.
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October 2021 by Richard Shaw
I had my first experience with Central Bank this past week and I was very pleased! The associate, Mr. Travous, was extremely helpful. He went over the details of my new accounts and eagerly answered all questions. Overall, I feel that the level of customer service was superb, I only wish my other bank would be as awesome as Central Bank!
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August 2021 by Suzette Stoeber
Love love love the Speedie drive-through at Central bank with, friendly service that keeps a smile on our face .Thank you so much. Every transaction and interaction I've had with your business has been extremely pleasant. Just want to say thank you for your excellent customer service." -
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July 2021 by Casey Biancur
Great experience opening a savings for our little one. Excellent customer service and friendly personnel.
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November 2020 by Ron Wills
Terrible bank. They charge 12 dollar to cash a check Written by their customers. Make sure you pass that on to anyone that writes you a check from this dump
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May 2020 by Fili Pacheco
My wife and I have had a personal banking account with Central bank for many years, when I started my business, I also opened a business account at Central. We have been very satisfied with the service that we have received from them over the years. The management and the employees have always been very helpful and courteous.
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March 2020 by Blaise Rue
Love this bank, the tellers are always so friendly and they always get what I need done right away!
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March 2020 by Alyssa Diehl
Love the customer service here ! April is so helpful and nice !
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February 2020 by Kathie Hamilton
I love central Bank because they sit down with you and help you manage your money and help you with your bank account
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February 2020 by Shawn Seay
The staff is great latamber and Tara are both awesome!
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October 2019 by joe hill
This place delivers the best banking experience that I had in my last 20 years. The people here are very friendly and very professional. Thank you very much. Sgt joe H.
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October 2019 by carolyn Jones
APRIL IS VERY PATIENT AND KNOWLEDGE ABLE GOES THE EXTRA MILE IN EXPLAINING THINGS. SHE IS THE BEST
