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July 2024 by William Stoll
Their pricing is always fair. And their integrity & honesty is above reproach.They are the best in this area!
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July 2024 by james braithwaite
Fantastic service, nothing else to add.
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July 2024 by Robert Ludwig
Matt was amazing. Came out to where the Jeep broke down and got us up and running in no time. Highly recommend to any Veterans or active service members!
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July 2024 by Larry Chaplin
Excellent service from Bruce’s. We took 2 vehicles here in 2 days. They completed all work in a timely manner and even stayed late. We will continue to use Bruce’s for our vehicles in the future.
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April 2024 by Bobby Roberson
900$ for brakes and a oil change? According to goggle. Typically should average between 200 and 800. Won't go back..
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March 2024 by Daniel Cox
We consistently have outstanding experiences with Bruce's Automotive in O'Fallon, Illinois, and I can't recommend them enough for their exceptional care of vehicle needs.
The technicians demonstrated expertise and transparency in addressing our VW Atlas's issues, dead battery and oil leak, explaining everything clearly and providing a detailed breakdown of services without any hidden fees or surprises.
Bruce's Automotive not only fixed our vehicle promptly and efficiently but also went above and beyond in ensuring our satisfaction.
The level of customer service exhibited by the staff was exceptional, with regular updates on our vehicle's status and flexibility to accommodate our schedule.
Bruce's Automotive is a standout in the automotive repair field in our area. If you're looking for a reliable team that combines technical expertise with top-notch customer service, Bruce's Automotive is the place to go. They've earned our trust, and we'll be returning for all our future automotive needs. Kudos to Bruce's Automotive for setting the standard!
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March 2024 by Erika Lem
My mother in law has taken her car here when my husband an ASE Master Technician auto mechanic was unavailable ( recovering from surgery) to work on her car. They fixed the issue and are fair in their pricing.
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January 2024 by Paul (Adisciple)
So far...very upfront and honest.
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December 2023 by Linda Sturgeon
They are a very honest place and do a great job !
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December 2023 by Jay
They're the best! Reasonable prices and honest. Won't go anywhere else
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November 2023 by Tim Evans
Matt was awesome and honest and very reasonable repair cost. Highly recommend and will be my new go to when needed. Thanks Tim.
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November 2023 by Michael H
If you’re looking for a honest and genuine business, these are your guys. Bruce's Auto Repair is who I have relied on for 5+ years since retiring from the military and landing in O' Fallon. They really take good care of you. On my last visit, I suspected a suspension problem because I was hearing noises when I hit a bump. Bruce's diagnosed the problem to actually be that the spare tire had simply vibrated loose and didn't charge me a dime for my stupidity
. Appointments are hard to get but I highly recommend Bruce's Auto Repair.
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October 2023 by Bandit
I can’t recommend Bruce’s automotive repair enough. They get 10 out of 5 stars. My truck was last at Auffenberg ford and was quoted $800 to repair my truck plus $1,000 repair that wasn’t required to fix the leak I was having but the dealership said they wouldn’t repair the vacuum pump without doing the other repair. Well went on recommendations from this group and I took my truck to Bruce's. Sure enough they said only the pump needed replacing. They took my truck in and had it back on the road in a matter of hours for less than $500! When my truck was last at Auffenberg I had an appointment however my truck sat for two days before anyone looked at it and another day and a half before they could tell me what the issue was. So if you ever need your vehicle repaired skip the stealership and head to Bruce’s automotive!
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October 2023 by Arihatne Flores
Would definitely recommend Bruce’s repair shop! My passenger side cv axel’s boot broke off, making the car undriveable. I called Bruce’s repair shop to see if he could fix my car before Wednesday since I had to drive it back home (4 hour drive home), they right away informed me to take my car into the shop so they could take a look at it. Bruce’s repair shop ensured my safety by not only repairing the area of need, but also by checking the right cv axel and the rear shock absorbers to make sure I’d have a safe trip home. They were extremely transparent/informative about what was being repaired and I was able to get my car a day after I took it into the shop. Thank you guys again!
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October 2023 by Kenne K Kibort
Just had a routine oil & filter change for my 2014 BMW 428i XDrive, 151,000 miles. Bruce was there getting final touches for his retirement & new owner Matt, took care of me. Oil change took 20 minutes, & maintenance crewman checked belts, hoses, brake pads, tire wear, and topped off fluids, etc. Matt said they can work on 80% of any issues with my BMW.
Love this place, for all or most of my BMW work!!!
