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“I have been a loyal customer for years. My agents have always been responsive and professional. The App is very user friendly and I get to speak with a real person everytime. Thanks Amy!”
“My experience was with Daniel. He was very knowledgeable, professional, and patient. He explained everything to me in detail it was a quick and smooth process. I definitely recommend them.”
9AM - 5PM
2906 Maryville Rd A, Maryville
Auto Insurance
“Rachel Ellis helped me with some quotes and she was very friendly and efficient! I received my quotes back instantly and she was very knowledgeable about any questions I had!”
“Today I was assisted in enrolling in a new car insurance policy by Myranda O’claire. She was very descriptive when answering all of my questions. Paired with that she was very pleasant! Overall, the process was efficient and the agent was great!”
“I had the privilege of be connected to Tashana Banks when I was searching for auto insurance. It was an ordeal and took longer than necessary but she remained kind and courteous throughout the process. I thank Freeway Insurance for employing staff of her caliber and would like to once again thank her for her assistance.”
9AM - 4:45PM
420 US-40, Troy
Auto Insurance
“Andrea was very helpful when assisting me with switching my insurance company. I highly suggest using Jim Lynn’s Insurance Agency for any of your insurance needs.”
9AM - 5PM
1801 S Illinois St, Belleville
Auto Insurance
“I have my auto and home insurance through Krys with State Farm. Everyone you encounter in this office has the best customer service. They are very responsive and will communicate the way YOU want to communicate. Rather it be by phone, Email or text which is very important to me. I recommend Krys for all your insurance needs.”
“Kate Elder & her State Farm staff are always professional, helpful, & kind in demeanor, which is so important in this day & age. I am quite satisfied being one of her customers.”
8:30AM - 5PM
1 Mascoutah Plaza Dr, Mascoutah
Auto Insurance
“10 stars if I could! I’ve been using State Farm for years, specifically this office. They make filing a claim stress free and are there every step of the way. Tara was super helpful with my most recent claim. She made everything so easy for me! I couldn’t be happier with my insurance provider.Thanks for all of your help!!The extra few days with the rental and the coupon codes really went above and beyond my customer service expectations. Great job!! ??”
“I’m am so grateful to have Jessica and her team as my insurance group. They work so hard to give you want you want and they explain every single little detail to you. Sometimes it gets overwhelming with other insurance agency’s but not Jessica’s office, they make it more of a family oriented and they sure treat you as such. Heather at the front desk is so heartwarming and knows her stuff to try to make it less painful and a quick process as possible. If she doesn’t know something off the top of her head she will go thru everyone until she gets the answer and she does it in a quick and timely manner. I am so blessed to have Jessica State Farm insurance on my side.”
“Rick and his team has always taken care of all our insurance needs. If he is not there his staff is very capable of answering questions and getting the best price possible”
“Knowledgeable and attentive. I had my previous insurance company for 23 years before decideding to do business with Trinas and LaKeisha. I'm enjoying my new insurance home.”
“My family has used Harnist for as long as I can remember. Joe Sr. and Joe Jr. have given us beyond exceptional service. They are always responsive, are generous with their time and advice, and truly have our best interests at heart. They recently saved us several hundred dollars on our home owners and auto policies without us even asking for them to check or knowing until the statement came. Recommend them to everyone I know. You won’t be disappointed.”
9AM - 5PM
105 N Main St, Shiloh
Auto Insurance
“This State Farm agent (Carol Compton-McDonald) is the most helpful and caring agent when you have a loss or claim and need to USE your insurance. She is there for her customers to assist and advise so they can return to normal as soon as possible. I have been her customer for over twenty years and have always been extremely satisfied with Carol and her friendly staff.”
“Bill and his staff are very friendly and polite to everyone who visits their office. They are also very good at their jobs. I had an issue and they had it resolved in only a couple of days.”
“I am very bias towards Allstate, mainly thru Don Forhan's office. I have been with Don since I was 17...now 72. Have no complaints what so ever. My parents were with Forhan's office for over 67 years ...it was my parents who got me to Forhan's...wouldn't think of switching agents or ins. co.”
8 AM - 5 PM
12 Wolf Creek DrSuite 100, Swansea
Auto Insurance
“Pete Pace not only matched the cost of my old insurance but my coverage was twice as good. Without increasing my costs I was able to obtain platinum coverage. He also has has some great life / investment plans that are phenomenal.”
“Very happy with my home and auto policies. Very knowledgable people that are always there to help. Highly recommend. Made our transition from moving from Florida to Illinois extremely easy.”
“The service was great actually better than I expected. The agent took her time and explained everything in detail. She made sure I understood the policy and that I had the policy that fits my needs. I was so please with the outcome I’m considering switching my other insurance needs to State Farm.”
“Ashley was super helpful!! I’ve never bought my own insurance before, but she made the whole process super easy and much less scary than anticipated for a newbie! Ask for Ashley Maxey on your next visit!! 11/10 recommend her!!”
“Service from Katherine and Sue was great. State Farm overall has become a waste of money. Anytime you use your coverage, the premiums increase. I only filed 1 claim for hail damage. I moved to TX and had to switch offices and the premium went up 30 more dollars. I have been with State Farm for years. This is insane. I was able to get the same coverage thru Progressive for close to the same amount I was paying in IL.”
“Dave Threlkeld has been my agent for many, many years, and it's because he's the best in the business. Brittany is amazing. I really screwed up my insurance, but Brittany quickly resolved the issue and was so understanding and knowledgeable. THANK YOU for such great service and prices!!!”
“Great customer service, called me right back. When I came to the office he had everything set up so that I was in and out without having to touch anything. I told I had to be careful and he accommodated me.”
9AM - 5:30PM
829 Lincoln Hwy, Fairview Heights
Auto Insurance
“Customer service is outstanding! Super friendly and eager to help! They are ready to answer any questions you may have regarding changing insurance companies or when filing a claim. Glad, I have someone I can trust and depend on when it comes to insurance companies. Recommend, them to everyone out there.”
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“I have been with State Farm, particularly Elisa Hager for several years. She covers both my home and auto. This is my second stint with State Farm since I’ve been an adult and by far the best experience of any previous insurance providers. They have helped me with multiple claims for home and auto and are proactive in reaching out to help me scale my policies (up or down) as needs change. I even hear from them on birthdays and holidays. I would absolutely recommend Elisa Hager for anyone looking for insurance!”