Auffenberg Volkswagen is a well-established dealer of pre-owned and new VW cars and SUVs in Shiloh, Illinois. Known for a wide selection and honest dealings, the dealership prioritizes customer satisfaction. Reviews highlight the exceptional customer service provided by the sales team, with staff members described as helpful, friendly, and respectful. Customers appreciate the smooth process from sales to finance, especially when purchasing their first car. While there was a minor issue with appointment timing for maintenance, the staff remained attentive and helpful throughout the experience. Overall, Auffenberg Volkswagen is recognized for delivering quality vehicles and a positive atmosphere, making it a preferred choice for many car buyers in the area.
I was assisted by Jeremiah and Moe. Those guys are great! Our entire experience was handled with care and professionalism! If you are in need of a vehicle and want a fun and honest experience those are the guys to see!
November 2025
Jamari Jackson is very detailed and concise. He always is able to assist me on the fly when I'm having an issue. 10/10 Customer service.
November 2025
Demarius (Mo) and Trevon (Trey) were great! So helpful, honest, and made the experience so easy. Everyone was very friendly and welcoming!
