They never answers call, return messages or text. The worst customer service. You cannot even get ahold of the general manager Matt Auffenberg. His voice-mail is always full and never there to answer a call.
January 2024
It’s worst dealership because of manager. Manager angry and the way he speaks is very rude. It felt me like very uncomfortable.
November 2023
Service department Darlene in my opinion was rude , the vehicle should be immediately put in shop before Warranty runs out ,instead of making my daughter wait,by that time.warrwnty be out ,I feel like they want to avoid fixing vehicles while under warranty
Auffenberg Hyundai has a long history of quality and excellence. Our entire team, from front to back, has committed to providing a 5-STAR experience for every customer, every time. Since the mid 40s, the Auffenberg name has been synonymous with honest and fair. Along with impacting the growth of the local community, our investment is consistent with our model. Providing excellent service , a vital aspect of our continued success, relies on the talent of our technicians. We use state-of-the-art technology, provide expedited, unmatched results because of our rich history of staffing only the best of the best.
