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August 2023 by Jeremiah Kovar
Just a few days ago I had won an online auction for a unit at the O'Fallon, IL location. After arriving to make my payment and my deposit, Ray personally walked me to the unit and opened it up for me. I removed a large amount of the items and returned the following day, yesterday. Not long after I got there, Ray had noticed that I was there, and came up to see how everything was going, and not in a rushing manner, but in a genuine manner. I just got done dealing with a situation and explained how a trailer that I was supposed to rent had fallen through. He had offered to help me with loading my vehicle after hours on his own personal time, but I refused. The man is genuinely a very nice and humble man, and though I was grateful for the offer, he deserved to be able to end his work day and spend the remainder with his wife. If I could give more than 5 stars, I would absolutely do it with no questions asked. I will absolutely be looking forward to more online auctions at this location because of having such a great experience. Thank you so much Ray for the hospitality, you are very much appreciated sir.
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August 2023 by Vera Barnes
The worker Ray is magnificent he definitely makes you very welcomed and he also goes above and beyond to make sure that the customers are satisfied and I truly think he is so amazing I really wish that every storage place had a Ray
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August 2023 by Dwayne Chatman
Ray is a people's person and very easy to deal with. He made it a very simple process and quick. Go see him if you're ever looking for storage. Very nice guy.
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June 2023 by Danielle Gaston
Moved back home temporarily and needed a place to store my belongings and found A Storage Inn. Not only are the prices fair, but customer service is above and beyond. Ray is always available to answer any questions and fix any problems (I accidentally checked myself out of my unit and he called me himself to double check thankfuly!). My moving day came and he even helped my movers get in. I’d use A Storage Inn ever in the area again and recommend to family, friends, anyone.
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May 2023 by Diana Hendricks
They are great. Always available when needed. Easy in and out. I highly recommended this storage facilities. We have used them for 3 years and have had no problems whatsoever
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April 2023 by Letisia McClendon
Ray was very professional, courteous, and friendly. He was knowledgeable and helpful in accommodating our storage need.
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April 2023 by Darryl Holmon
Ray was great pleasure to do business with makes you want to come back when needed.
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February 2023 by Jennifer White
TEAM RAY ALL DAY!! as I found myself needing storage unit again, I went back to Ray!! Was welcomed as before less than 10 minutes in and out!! Extremely helpful and considerate!! You got my business anytime I need storage!! Appreciate your help, ALWAYS!!Fantastic setup!! Ray was very knowledgeable of his property and extremely helpful... i was in and out in 10 minutes with my storage and keys ? THX RAY
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December 2022 by Zenita Thomas
Ray was extremely helpful, polite and informative of the entire move-in process from start to finish. He called me back exactly when he said he would and that Is rare. This whole process went smoothly because of his due diligence. Thank you so much for your help!!!
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December 2022 by Sherley Jones Jr
Wow...Ray is a consumate professional and just exhibits the most helpful and courteous dismeanor! I just moved some stuff and decided to keep the unit a lil longer due to Ray offering me a smaller unit. He knows what he is doing and I would refer A Storage Inn to anyone!
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December 2022 by Nicole Hopkins
Reserving and setting up my storage space was quick, simple and easy. Ray was kind and contacted me to give me directions to my unit and how to access the facility.
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October 2022 by Malik Muhammad
Ray Schaub was very helpful and professional. He did a great job and his service was excellent. Thank you Ray!
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October 2022 by Michael Kennedy
Ray is outstanding! Always very helpful and professional. He’s a great representative for your company.
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October 2022 by SaTreice HFB
Ray was very professional, very easy to work with and very informative. It’s good to know that there are businesses that still have wonderful people working with great personalities. Storage price was good and great location.
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September 2022 by Alexander Lambright
Ray was awesome! Very fast and friendly service. I showed up with no appointment and within 15 minutes he had me in a unit a ready to start moving stuff. I would definitely recommend A Storage Inn.