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August 2024 by Debra Wilson
I have never heard of a sanitary business that can't take on new clients when there are people literally right next door that get your service!
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August 2024 by Dale Combs
Great company and great people had them for a long time.
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August 2024 by Johnny Doce
Bad website and I don't understand how I can make a contract whit them
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July 2024 by CrinklySmiles
Was unable to get a representative on the phone for an hour to get service then they tell me won't be able to get my bin for a week
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October 2022 by Brianna Mitchell
#onedayatatimeadventureThank you for all the hard work your team has given us with trash pick up and big item pick up. The team is amazing. Thanks also can be given to the ones that pick up the phone we know your buzzy but without fail you have called us back to help with any questions or pay the bill. Keep up the great work as we appreciate all you do for our business and for our familyServices: Junk removal
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October 2022 by Brianna Cullison
#onedayatatimeadventureThank you for all the hard work your team has given us with trash pick up and big item pick up. The team is amazing. Thanks also can be given to the ones that pick up the phone we know your buzzy but without fail you have called us back to help with any questions or pay the bill. Keep up the great work as we appreciate all you do for our business and for our familyServices: Junk removal
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October 2022 by Larry Ferguson
Mel's has done an excellent job for us. A++Service: Trash removal & disposal
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October 2022 by Jennifer Miller
On time every week just wish they had different billing methods for paying.Service: Trash removal & disposal
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October 2022 by Herman Diels
Awful service, for the 3rd time in 6 months they didn't pickup my garbage because they forgot to send an invoice, for which I called several times. When they picked up the bin after I had canceled their service they just dropped all the garbage, including 300 flies, that had been stinking for 3 weeks in the summer heat.Service: Trash removal & disposal
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July 2022 by Natasha Santillana
Our rates went from $40 every month to $46 without any explanation. Sometimes they haven't come to pick our trash up and we've had to call to demand trash services. We've also been trying to reach the office for over 10 days, leaving messages and even Facebook messages, without any response. This place lacks communication and consistency. Currently, we are sitting with last weeks trash on our curb and haven't even put out this week's garbage due to lack of service and communication.Service: Trash removal & disposal
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June 2022 by MacKenzi White
I try to support hometown business when it’s feasible. I went to school with Mel so I wanted to support someone I’m familiar with. Though I have no complaints at all about my service, the business practices are questionable. I have had 2 rate increases in the last few months without any communication explaining the increase. That’s just bad business.Service: Trash removal & disposal
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June 2022 by RM Cunningham
Unreliable. Some weeks, they just don't come. All they offer is to take extra trash the next week.They've also been increasing our bill without any kind of communication about it. They just send the higher bill.Service: Junk removal
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January 2022 by atupele sanyila
I pay this company to collect trash from my apartment in urbana ,Illinois. They receive money and dont collect trash. Its now been 4 weeks without collecting trash. Customer care is so rude and the only solution they offer is free credits. This company should not be allowed to collect trash in urbana
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October 2021 by TrapDaRipper
Not sure why they only take 1 can when I’m paying for two…the pick up days are random so I just leave my trash cans near the street. Does anyone know of any other waste pickup services in Urbana??Service: Junk removal
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December 2020 by Robert Shanahan
I pay money, they take garbage.
