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January 2024 by George Brower (spidey13)
I had to close an account due to my father's recent passing. This was my second encounter with Peyton Pacchetti at the Oakbrook Terrace location. She could not have been nicer or more pleasant on both occasions. I also noticed that in her dealings with other bank patrons her pleasant demeanor never diminished. She was thorough in her explanations to myself and the gentleman she was training and managed to turn my sad circumstances for my visit into a nice and reassuring conversation. I wish I had more reason to come into the bank. Peyten's personal connection with people is outstanding.
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January 2024 by Michael Hess
I met with Alicia Mui at the Oak Brook Terrace branch today. She was very courteous and helpful in helping me set up my app on my phone in order to access my HSA account. This is a new account for me and needed some guidance on how to set it up.
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December 2023 by Ileana Fuentes
My first experience was awesome with Alicia Mui, she helped me with my account & too set up everything. Thank you for your service!
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November 2023 by William Gust
Incredibly friendly staff and beautiful lobby! They were very helpful and efficient in helping me out!
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November 2023 by Asif Hamidi
Recently visited Oakbrook Terrace branch. service and courteousness of the staff members was very Excellent.
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October 2023 by Noel
Alicia is super patient patient not only did she help me with my problems she also suggested the Solutions
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October 2023 by Bellezza
We gained so much information from Michael Cava, Alicia Mui, and Dan Hatch-Baum. I find this bank exceptional for our financial needs.
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September 2023 by Ave Berkshire
I am SO glad the Oakbrook Terrace branch reopened!! Valerie and her staff are so welcoming, helpful and accommodating to whatever need our company may have. THANK YOU!!!
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September 2023 by Meredith
We gained so much information from Michael Cava, Alicia Mui, and Dan Hatch-Baum. I find this bank exceptional for our financial needs.
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August 2023 by Mike Yung
Alicia is Excellent
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August 2023 by James Iverson
I love this branch of Old Second National Bank. Service is excellent! Above and beyond. Extremely friendly. Peyten Pacchetti is wonderful.
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August 2023 by gary mack
Oak brook bank remodel is very nice. The staff is very helpful. Peyten is friendly and helpful.
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August 2023 by Mike K
Alicia and Valerie in Oak Brook helped me with some fraud charges. Within two days I was back in business! Thank you for your help!
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August 2023 by Therese Croteau
Great service from Dan...new lobby is beautiful and still convenient!
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March 2023 by Jacob Kmetz
Awful experience, This bank makes it as hard as possible to make “principal only” payments on loans. If you have an external account, it’s not allowed online, you either have to pay a fee to do it over the phone. Or drive in and pay with a check
