-
February 2024 by Bimla Kecht
Order your balloons online saves waiting for half hour
-
December 2023 by Rebeca Aguiar
Very Nice
-
November 2023 by Aalia
I drove to the Oak Brook Terrace store last night at 7:50 pm straight from the Elmhurst train station. I needed a few more balloons for a Diwali event taking place at my downtown office tomorrow. I noticed that the lights had been turned down and one the clerks immediately told me “we’re closing in 10 min”. Gee thanks, I hadn’t noticed???!!! It was DARK inside the store! Thankfully, I knew which aisle I needed to go to and got what I needed. The customer service here SUCKS! Do not shop here.
-
October 2023 by Matt Howell
I would not go back to this location, awful customer service.
-
September 2023 by Cieara Beacham
If I could give Zero stars I would. Went in to get race car themed balloons blown up I got off Amazon and James immediately told me they don’t guarantee them if it “deflates or has a hole in it” but he did not say they don’t guarantee if it flys away right off the string because he neglected to tie it well enough. After charging me $22 to blow up 5 balloons the one that flew away off the string being $8 I immediately called the store for James to tell me “unfortunately sometimes that happens” which wouldn’t have happened if he simply and easily secured the ballon. I could understand better if the entire balloon flew away string and all but he did not tie it well at all none of them were but after I lost the one, I retied all the others and was able to save them it just really pissed me off because that was the MAIN balloon. I hate poor inconsiderate customer service & that’s why I usually stay clear away from party city they’ve always been overpriced and good for absolutely nothing with their lack of empathy and ideas for your party needs.
-
September 2023 by Elizabeth C
I was looking for kids' bday wrapping paper. Unfortunately, they didn't have it. But the store clerk was very helpful suggesting Five Below as an alternative. (No luck there either.)My uncle was with me and this was the first time he entered a Party City. He was surprised and delighted at all the party associated products!
-
August 2023 by Rowna Miles
If you live or come out to this area, come to Party City to get all of your party needs. I like this place.
-
August 2023 by Ali Kefeli
The balloons we order from here are hit or miss. Some didn’t even last through the birthday party. You also have to place your order days in advance. When we went in the morning to get some balloons for a party the same day, they laughed at us and told us they couldn’t get it ready. What were we thinking?!? I understand they are busy.
-
May 2023 by Theresa Yvonne
the people there are soo nice and very helpful. I was shopping for the last few things I needed for my sister's baby shower this coming Sunday (4.23.23) and thanks to the man who worked there, I found what I needed. I love this place!
-
April 2023 by C
The employee Jen is very rude. I asked her for help to find something and she kept pointing saying over there. I looked but couldn't find it I said can you show me, she said no I'm busy I all ready told you where it was at so you are going to have to find it yourself. I then asked the employee Aruna she said she didn't know where it was and walked away from me. I then asked the manager Dave. He gave me a dirty look and then said it's in the back. I said can you show me, he gave me a hard stare again, and I said just forget it and left. I guess this place doesn't care about customer service seems everyone here is very rude. The store wasn't even busy at that time, they were all just eating food out in the open and laughing, shame on them all.
-
February 2023 by Sabrina M.
Ricardo was the absolute best!!! I'm having a Superbowl party & he built the most amazing football bouquets for me!!! They turned out incredible & definitely exceeded my expectations. He was so kind, patient & so very helpful during the whole process. I seriously don't know what I would have done without him! He also informed me of the free balloon delivery service Party City offers, (with certain purchases) & this seriously saved me so much time. I was worried about coming to pick them up Sunday so this was totally a major life saver! Customer service isn't an easy job, but Ricardo made me remember there are still kind people in this world. Shout out to Gerardo for helping fill up all the balloons! You guys are the best!!! Thank you again I seriously cannot thank you both enough, you made my vision come true!!
-
January 2023 by L Ross
They close at 8, granted I got here around 7:46. Everything I asked for the woman said they did have. Mind you there was not a soul in the store except one employee. I asked could I get some balloons she hesitated then said maybe one or two. Like what? I wanted the premium bouquet because after I bought 2 numbers for $30 I may as well get the bouquet that comes with the 12 small balloons for $7 more dollars. She says I would have to pick it up in the morning, and began ranging up the stuff. I politely told her keep it and wales out. Mind you it’s 7:55 right now, and I had time to sit here in the parking lot and make this review.
-
January 2023 by Agatha Fowler
This store supplies any kinds of stuff in every occasions. They have huge selections at the best price.
-
January 2023 by Belinda M.
Balloons with helium are hard to find. This party city location had a large selection of latex and Mylar balloons. I made my selections, a combination of latex plain and happy birthday balloons along with a large "7" and "0". Brought them up to counter and arranged a time to pick them up filled for the next day. They also have a large selection of Mylar balloons. It was a one stop shop for balloons, candles and novelty birthday items. The line was long but the cashiers are fast and help everyone along with their balloon questions and choices. This location will be my go to.
-
December 2022 by Becky Hart
I went into the store to get some stocking stuffers. I found lots of choices. They have almost everything one could need for parties and holidays. My only complaint was the male cashier had one so much cologne that I couldn't breath. I have allergies to smells and this employee had on WAY too much cologne could cause someone an asthma attack.
