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October 2023 by Ashley K.
The service I received at Merry Richard's was exceptional. I specifically worked with Renee. She made a tough, undesirable situation easy and very enjoyable. Her expertise and love for jewelry was very easy to notice. As someone with little knowledge with jewelry, she treated me with the utmost respect and kindness and guided me through choosing the correct jewelery pieces for me. Would definitely recommend and buy all my jewelry here in future!
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July 2023 by Andrew Dennison
Margaret helped me so much. And she was really patience with me. Gave me time and many options of ehat I was looking for. Wasn't pushy at all. Everyone else there is really nice too. Definitely recommend if your looking for jewelry. Go here.
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July 2023 by Moira McGovern
The staff is wonderful! They were so helpful and answered all my question! Every one there was friendly! I will go back!
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May 2023 by DANIEL SCHAGER
I entered the business with the intent of purchasing an expensive watch. The proprietor and the assistant were rather arrogant. They treated me as if I were a pauper. Shame on them!
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March 2023 by Chris Lau
Merry Richards Jewelers provided fantastic experience with my engagement and wedding ring shopping. I was referred to Merry Richards by a friend who is a long-time customer. I was a bit nervous about the purchase as I don't normally buy expensive jewelry but they provided amazing service and great pricing for high quality diamonds and custom rings. It was very nice to be able to see the sample rings/diamonds as we designed a custom ring; my fiancé had a vision in mind when we first arrived and changed it a bit after seeing things in person. Everything went smoothly and the custom ring looks incredible. Highly recommend!
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December 2022 by Jacob S.
Have been here before and had a great experience from one of the employees. Came again and dealt with arguably the most pretentious individual i have ever encountered. Loud and blatantly disrespectful, condescending, just an overall embarrassment. Not coming back.
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October 2022 by Heidi Ford
Amazing experience working with Renee at Merry Richards Jewelers. Excellent quality and exemplary service!
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October 2022 by Scott Arpin
Renee is amazing to work with. Very patient and knowledgeable. Best prices in town. Well done!
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August 2022 by Mira Radu
After trying to find my dream ring at 6 other jewelry stores that carried Tacori brand and being very disappointed, we tried one more store on our list - Merry Richards in Oak Broom Terrace - and it was a winner! Renee was extremely helpful and professional and worked with Tacori to get my absolute perfect engagement ring, complete with the center stone! We could not be more pleased with our experience and my amazing ring!
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May 2022 by Sadia Ansari
We had an amazing experience with Renee. She helped us design our dream ring. She was very in tune with what I had envisioned and ensured it came to life even better than I could have imagined! Love that Merry Richards carries Christopher Designs. My expectations were exceeded! Thank you!
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March 2022 by Andre
I designed my girlfriends (now fiancé's) wedding ring here. I am 100% satisfied with my purchase. Scott and his team do a wonderful job helping plan and execute your ring design. There is nothing they cannot provide to meet your expectations. Strongly recommend going here for your wedding ring planning and design.
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November 2021 by Brandon S.
Had a wonderful time working with Laura and Margaret to build an engagement ring! They were both so helpful and made the experience really enjoyable. I would highly recommend working with them! Thank you both! Will certainly be back for the wedding bands.
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November 2021 by Ray B.
Merry Richards was wonderful to me as always. I lost a stone in my ring, and they helped me provide supporting documentation for an insurance claim. They have a jeweler on-site who with the help of a photo that's over 20 years old, is able to recreate my piece with an assurance that I will have the same sentiment for it, even if it is not exactly the same. The jeweler was also able to offer options for a new, custom-made piece using the existing stones and platinum. So, although I came in here sad and worried, I left feeling happy and confident.
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August 2021 by Nancy Tunk
When shopping for a engagement ring decided to stop in Merry Richards Jewelers. That was the best decision that I ever made. Beautiful store, magnificent, helpful and experienced staff who are there to answer any and all questions but don't make you feel uncomfortable or rushed. After looking at several other jewelers I was very impressed at the stock on hand and their ability to procure whatever you are interested in. My sales representative was Margaret and she was absolutely marvelous .She was friendly and professional and I would highly recommend her.
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March 2021 by Curtis Lord
I cannot say enough great things about my experience with Merry Richard Jewelers! I live all the way in NYC and have been looking for an engagement watch that perfectly compliments the ring that I bought. I found THE one online but it was no longer being made and somehow, every single website that listed that they had it in stock, in fact did not. At my wits end, I decided to branch out to more locally-owned businesses across the country. After contacting about 15-20 (no, really) different businesses and coming up with no leads and no one able to order this watch, I had the pleasure and luck of calling this random business that I had never heard of. I was directed to Marilyn who said she knew someone that sourced Oris watches and that she would check and call me back. Less than an hour later, Marilyn rang my phone to let me know that she was able to get one and that it would be in my hands in less than a week. However, it came with a black band instead of the signature green that was listed. I was a bit disappointed, as I thought the green band complimented the piece beautifully but there was Marilyn, working her magic yet again. She placed an order for the watch with the black band and was also able to throw in an extra watch band (the green one) at no cost. Her customer service went above and beyond anything that I ever expected and have truly ever experienced. We just received the extra band in the mail and are now working to put it on the piece. Marilyn and Merry Richards Jewelers are nothing but the absolute best and I can't recommend them enough. Thank you so much for this wonderful and seamless experience!
