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August 2024 by Choosen7
The customer service from everyone is IMPECCABLE!!!!
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July 2024 by nenahx
Malik was attentive and informative. Thanks so much for the awesome customer service.
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July 2024 by Crystal D
jeremiah and tony are superstars who deserve immediate raises
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July 2024 by Norma Vazquez
Always fast and convenient.
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June 2024 by Rushay Larmond
The employees are absolutely great! Especially Jeremiah at the lake st, oak park store. He went above and beyond and that’s not an exaggeration.
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June 2024 by Zain Ali
Front desk dude with the glasses provides exceptional service, best UPS store in the area because everyone is friendly and professional.
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May 2024 by Sonia-Rose Lyle
Quick and easy package drop off
Excellent customer service ??
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March 2024 by Lisheena Woulard
I will give this place a zero if I can. I was harassed by the manager today. The cashier didn't know if she needed my ID since the package was for someone else. I gave her my ID and asked her not to use my address and info because it's for another person. They wanted to know if I was her caregiver or what's my relationship to the sender. I asked if they needed to put all this in the computer and she said no.The manager started asking me more questions and telling the cashier to go by her gut feeling if she should ask for my ID or not. She wanted to know if I had a bomb in my packages. Then ask me if it's tax information in there. I told her nothing was dangerous or hazardous in any envelope. I asked her not to ask me if it was tax information in the envelope, that was very personal, and didn't feel comfortable sharing that. I told her that if it was important precautions and for safety reasons of these questions, why not have a scanner to protect from a bomb or any danger. I did not like how they left me feeling.
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March 2024 by Keith
I’ve used this store twice in the last two weeks and i couldn’t ask for more. Very friendly young men helped me, they were fast and polite. And they knew all the answers to my questions. Thank you.
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March 2024 by Monica Dalton
The UPS store on Lake Street in Oak Park is always my go-to when shipping packages. The team there is very helpful. They manage the line quickly and offer useful advice regarding getting your package to its destination in the most efficient and cost effective way.
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March 2024 by Fabiola Fuentes
Service was good and employee was helpful. However I was charged $1.98 for a two page black/white print job. This file was in my email but their kiosk was not working so they had me emailed to them. When I inquired about price I was told using the computer is even more expensive. I wasn’t able to find their fees or prices online so I can’t even be sure I was charged correctly. I print randomly for work on the go at OM or FedEx never paid more than $0.21 a page. Very surprising I’m glad I didn’t have a large print order this time.
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February 2024 by George Mayes
Awesome People Awesome Place, I Went In There And Had 2 Use Their Computer To Print Up A Return Shipping And Packing Label That Was Sent By Email, U Can Use The Store Computer For .75 cents, After Finding My Email On The Screen My Mind Went Totally Blank As How To Print It Up And I Only Had A Few Seconds To Print It Out Before My Session Ended And I Have To Pay Again, I Panicked A Lil Bit, Nevertheless A Employee Saw Me And Without Hesitation He Jumped Right On In There And Took Care Of It 4 Me As Well As Shipped The Package Off 4 Me, What A Great Employee What A Great Store!!!
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February 2024 by Helen Murray-Williams
Very good and nice customer service.
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January 2024 by Itzayana Esquivel
I’ve been here only 2-3 times for quick and easy access for my return deliveries. I didn’t need help from anyone so very easy and self explanatory to do everything myself. So far so good! The two gentlemen working the front were fine and helpful when I needed to purchase tape or packing slips.
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January 2024 by Brenda Watkins
Great service!
