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November 2024 by Grace Melon
John was amazing! My left mirror casing broke off and he was able to pop it back into place free of charge. We were looking at spending close to $1000 to get it recalibrated but he took a second look and fixed it in under 10 minutes. Highly recommend!!!!
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October 2024 by Joseph miller
Good service, they took very good care of me here. I would go back.
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October 2024 by L OBRYANT
This used to be great when Dan was the owner. The service has taken a dive. The office is junky and unkept. The service sucks and what auto repair shop closes at 4pm! I miss Dan and his level of customer service.
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August 2024 by Abel Rodriguez
They always go above and beyond. I've gone to Stelton twice for auto repairs and both times they provided great and speedy service.
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April 2024 by Laura Lopez
I have gone here a long time. The ownership has changed but they have retained the staff and they’re all really friendly and pricing is reasonable.
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February 2024 by Felicia Magnificent
I tried to hold off, leaving a negative review because in the past, they have provided exceptional work and I wanted to give them the opportunity to correct issues. However, this time it has been very disappointing from the customer service to the actual work performed itself. They replaced both a front and rear bumper on my 2013 Chevy Malibu. After they replaced it the trunk no longer opened the way it did before the repair with just a push of a button they blamed it on the age of the Malibu and then said they could fix it but it will cost about $40 for one possible cause or $400. Not only that they didn’t try to match the paint as best as they could or explain anything to me when I picked up my vehicle, it was just placed outside. I tried to make an excuse it was raining but that doesn’t justify anything. They gave me the key took the deductible payment, and that was that.There was no customer service in regards to showing what was replaced, explaining what they did or anything.I understand that issues can arise, and I believe in giving an opportunity to correct them. However, the $40 or $400 charge to fix the trunk, coupled with the missing bolts and the overall decline in customer service, has left me dissatisfied . I tried reaching out multiple times, but the communication with Jon yielded no resolution, and the confusion with the office manager only added to the frustration.Overall, I am highly disappointed and would no longer recommend their services. The service is nowhere what it used to be.
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November 2023 by Joel Bové
Straight answers, fair quotes, and excellent work!
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November 2023 by John Johnson
Great work as well as the staff
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October 2023 by Kit H.
I can not recommend this place more highly! I had a stressful auto situation which resulted in me needing immediate assistance. Joe (the owner) was truly one of the kindest, most understanding people. He had one of his employees work on my car immediately and I was out of there within 20 minutes. THIS PLACE IS THE BEST! Thank you, Joe and team for your help! :)
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September 2023 by Liz M.
New to Oak Park - was recommended to Stelton Motors - 100% happy with my repairs and would highly recommend them to others
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August 2023 by phyllis frick
Super fast service and great prices!
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April 2023 by Grace Milnamow
Stelton did an amazing job with my car after it was rear ended! They were extremely responsive and answered all of my questions regarding insurance and timing. They also completely cleaned my car before returning and were extremely friendly. Highly recommend to anyone in the Oak Park area!Service: Body & Trim
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December 2022 by Kaylan Conner
Stelton Motors did not disappoint! I don’t normally write reviews but I felt like I MUST for Stelton. Got into a fender bender in October. My insurance assigned me to Stelton. I called them, they asked me to come up and get it looked at. The owner came out and looked at the damage and said he would get me in in early December. I didn’t mind waiting a little longer because my car was drivable.I dropped my car off on the agreed date. Super convenient there’s Hertz rental car next door. The customer service was top notch at Stelton. They were communicative through the whole process. My repair took 2 days!!!!!!! It was also cleaner than when I dropped it off. I believe they also buffed out a few script he’s and dents. Really above and beyond stuff. It’s definitely the best experience I’ve had in any auto shop.Service: Body & Trim
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December 2022 by John Robinson
Stelton Motors is truly a trusted partner. Had an accident and State Farm referred me to them. They did an amazing job with a quick turnaround time. They know what they’re doing and they have great customer service. Thank you, Dan and team!
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November 2022 by Sarah Y.
I love this place. I was involved in a hit and run and my car was not drivable. Found this place on a whim and they did an excellent job. They were quick, communicative, and very kind during a very stressful situation.
