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“Great experience! I moved to a new apartment this weekend and had issues activating the internet. Support tried to help me but unable to do so over the phone, so they sent technicians out first thing. Colin and Matt were timely, and fix the issue very promptly! They were polite and respectful. Overall great experience!”
“Portia was amazingly helpful and extremely straightforward. Worked patiently with me, making sure I can leave with the perfect phone , even 5 minutes after close”
“Great customer service representative Tramel was so helpful with the setup of my new phone went smoothly I had concerns that all of my information on my old phone iPhone 6 Plus wouldn’t completely transfer but it did”
“Manny is the BEST!!! Our business was searching for a good deal on internet and mobile phone, and we were fluctuating between various different companies. Not only is Verizon’s service stellar, but this particular location has top notch service! Manny was extremely patient and persistent with our case, and it couldn’t have been done without his help. Thank you!”
“I had the help of several folks today and they were all wonderfully helpful, understanding and flexible. It all took awhile, but they explained well what they were doing. I had come in with what I thought would be a quick fix to my old phone, and I am unhappy that I had to spend over $300 for an upgrade, but they found me a good deal.”
“Mobile Generation is the best and TK is their best. I had a complicated situation with multiple phones, insurance, upgrades, etc. and customer service left me with a poor understanding of my options. TK is a true expert who explained everything so clearly and quickly and I feel confident that I made the best informed choice. If you want to really understand all your options come here and they will get you sorted.”
“Russell Cage was great. He was friendly and quick and took care of everything I needed for my new phone and a few other things. He found me a package with my new phone that included a few bonus items and even called to help me change my plan. 10/10 experience.”
“Marco's really helped me out with getting a new phone. Even hooked it up with alil something extra. One of the best Boost Mobiles around. Waited on really quick, and not in the store for long at all.”
“Kelly you are the best! Let me tell you folks, I agree with Lisa B. Kelly had 3 customers that needed extensive assistance, but not me. LOL. Her voice tone was calm, yet professional. The way she handled each situation close to closing time, you would think the store just opened. I needed internet service immediately, just moved from Florida. Kelly provided me with the right equipment, explained what will happen, what I need to do, and it should take less than 15 minutes to set up. Got home and it took only 5. Kelly, listen to me, if you decide to go into another profession, choose Emergency Room, News Anchor or Radio host. Thank you again!”
“What a sweet hard-working guy. I wish I knew his name. Go when it opens tho, or wait a looooong time. Everyone who goes here, either has a broken phone, or needs a new one. This interaction takes a long time per customer. If they only staff it with one human, we'll that's Verizon's fault, right?”
“Just got home internet from this Verizon and Kendrick is the one who helped me out. He was awesome! Very knowledgeable and patient about the whole process, if you go here definitely go to him. 10/10!”
“Both times ive visited this Verizon location, Joshua has been amazing help. He's very nice and takes the time to make sure yoy understand everything hes helping you with. Will be requesting to be seen by him anytime I need something done with verizon”
“Dominique and team did a fantastic job helping me out during my visit. I had a complex work problem that needed immediate solving, and they wasted no time rolling up their sleeves, and ensuring that they found me a fix. Great Verizon store, and an even better customer experience!”
“It was a very great experience. I purchased a new phone and it was quick and easy. The Aaron was able to fine a discount on my account that significantly reduced the amount I was expecting. Overall it was a great experience”
“Great Service! Came in for a upgrade and they helped me with every question I had, the workers were polite and there managers were as well! Would come here again for my next upgrade!”
“The customer service at this location is outstanding. The ladies that work there are very patient, knowledgeable, and go above and beyond to make sure the customer is satisfied. I really appreciate their customer service along with their lovely personalities. It’s hard to find great service now days. I really recommend visiting the Boost Mobile store at 3602 W. 26th St. Chicago, IL.”
“Jazmin is the best, very professional and knows what she’s doing. Thank you Jazmin for making my family happy for the holidays! We’ll be back :) My baby is too happy with his new device”
“Today I went to the store with problems but the girl was able to help me fix everything with the calls. Very good people, her name is Brenda. In case you need help, she is very kind.”
“I bought my first iPhone at 18 here and have been with them, upgrading them and keeping the same quality service ever since. Great people I’m this store always hooking it up with deals.”
“Mathew Is the most helpful person I have ever met. I am not very good on cell phones or operations. he was amazingly, patient, helpful and knowledgeable. So happy he was here and available to help.”
“Breyanni was such a great help. We talked for a week before I made it in to upgrade my phone and she helped me get all of my information to the new one. Highly recommend.”
“Hello LUC Student, sorry for not answering soon, but I think you are in the wrong place, this store is in the cermak between California and Marshall, we are sorry that you feel that bad, in this location in the last 5 months only works one person at a time. I also do not make my repairs, that's why your comment is my doubt, anyway I lose you again, apologies from any boost store that makes you feel bad.”
10AM - 6:30PM
3320 W 63rd St, Chicago
Internet Service Providers
“Tania was an amazing person. She assisted me very fast. Smile and kindness and great customer service. She is very acknowledged with everything I asked and have immediate answers. People who work at this store are kind, professionals and knowledgeable. Great customer service and great experience.”
9:30AM - 7PM
3748 N Kimball Ave, Chicago
Internet Service Providers
“I give this a 5 because great service this representative name Ashley was a genuine soul because not only you get much customer but it's still up as faithfulness”
“Eddie was great! Customer service was the best I've had at any T-mobile location I've been to. I was in and out picking up my phone. Ask for him when you go. :)”
“The employees were very friendly! They have a variety of phones, and I got my son a phone for his birthday this past weekend. I got him the iPhone 15. They also helped me set the phone up.”
10AM - 7:30PM
5918 W Roosevelt Rd, Chicago
Internet Service Providers
“Good place the prices are good. The girl with the curly hair was very good made sure I understand the price and how to use my phone. She was nice I'll go back there next time”
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“I was here a short while ago to upgrade my phone and was nicely assisted by a young man named Aidan as well as his supervisor Ashley. They both provided me with good feedback on the phones, packages and helped transferred all my photos and apps. This location was clean and very well organized. Definitely recommend.”