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February 2024 by Elisabetta Chicago
I have been going to Firestone for 3 cars in my family not only for new tires, but for car repair. I always have had very friendly service. Every staff member I Have spoke to has been very nice, helpful, patient in their explanation and knowledgeable. It is really comforting to have a mechanic so close to my house, open on weekends and trustworthy. I highly recommend!
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January 2024 by Felix Sthormes
Car maintenance.
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January 2024 by General Use
Great People and Great Service
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January 2024 by Helma Dik
Unexpected trouble, kindly handled as a courtesy check. I am really sorry that I live so far away or I’d come back for actual service! Many thanks again!
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January 2024 by Margot McMahon
Robert was very helpful in finding and ordering tires for replacement . The service is courteous and caring. We were notified when the tires arrives and schedule a quick replacement
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January 2024 by Rosalinda Granados
Poor communication none of the employees understood any simple instructions
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January 2024 by Jennifer Guajardo
Fast, easy and reliable service! Thanks ??
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January 2024 by George Olson
Good efficient service. No nonsense.
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January 2024 by Shipping International
This location is a true definition of a scam, I was here Dec 19, 2024 to change my oil and tire rotation. The guys end up changing my battery and new tires, now my car is consuming gas and making a lot of noise all because I told the guys I don't need a new battery and new tires.
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January 2024 by cody feaster
Worst service ever total rip off thru tried to sell me new rotors and breake pads due to a squeak on the brakes. Said they were worn down. I literally had them replaced 6 months prior. They just needed to get cleaned. These guys are scam artists to the largest degree.Do NOT use them. Lots of other reputable places.
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December 2023 by Joseph L.
Needed new tired and Robert took care of me - Thank you!! Excellent service and worked with my budget.
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December 2023 by adrian cherikos
These people charged me to fix my tire and put a new tire on my car. In fact, they did nothing. They didn’t do anything to fix my tire. They completely defrauded me. Stay away from this location.
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November 2023 by Matthew Cyberski
Went in for a tire balance. When I picked up my van one hub cap was broken and the 3 others were missing the center caps. Spoke to the manager Migual about the situation and he said he would be ordering me a new set. It's been 2 weeks since he said he was ordering them. I've called 3 times since then to get an update and he puts me on hold and says he will have to get back to me but he never gets back to me. I'm sure he's busy but how about making customers feel like their a priority and following through on making things right?I wouldn't recommend this business to anyone needing tire service.
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October 2023 by Michael Woldeyesus
Took awhile to get my car looked at but they were very helpful when they did put it in the air. I’m sure a lot of people have had different experiences but I was happy with mine.
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September 2023 by Clay Corso
Wait time was not as promised, unfortunately. I was told my car would be ready 2-2.5 hours after my 11am drop off, but it was not ready until over 4 hours after drop off. I checked in regularly and was eventually promised the car at 4 hours, which still did not happen. I know this is not the fault of the staff at the counter, who were polite and helpful, but I would have much preferred to have been told up front that it would have taken over 4 hours for the tire and oil change. A discount was offered, which I really appreciated.
