February 2022 by Ebony Johnson
Service was quick. Good deal on four tires and they followed my instructions to save my one tire. Despite being short staff they were very nice.
February 2022 by raphael mumba
Poor service. I went around 09:00 AM to have my tyre fixed and oil changed. This place finished at 2 PM, and all this time I was there just waiting. The guy when I arrived told me it was going to take 1.5 to 2 hours to do the work.
February 2022 by Shante Williams
Very honest machanics! What I thought was the starter or the alternator that went out on my SUV, was actually just the battery... thanks Daniel!
January 2022 by Monica Rice
For this to be a well known place this is not the spot if u need service. My tire needed to be plugged they told me that I had to leave my car and come back to get it the next day because they were about to close at 2 when they close at 5 (got there at 1:45ish). Short of staff…fine. Went down the street to a shop (one man crew)took less than 5min. Do better
November 2021 by Rémy Taylor Spearman
Horrible experience. Did not even change my filter and when we confronted told me that I must’ve gone some place else to get an oil change in the past 30 days. Wait time is long. Oil leaking everywhere. Zero accountability.
November 2021 by Miguel Rivera
Long wait on Sunday's if you don't make an appointment. Customer service was okay. Oil change for my Traverse cost 97.00. I have never paid more than 70. Anywho if you need something last minute I suggest this place. First time customer and I was not impressed. The mechanics were really cool though.
October 2021 by Tasha Logan
I had a 8am appointment and my vehicle did not get pulled back until 1015am just for them to tell me what I was already aware of. Then I was told that it would be another 30 mins to put a new tire on. SMH. Just a waste of my time that I so appreciate because of course I cannot stay another 30mins. No I will not return.
September 2021 by Yatta Mack
This place has horrible customer service. I had a 12:00pm appointment and said I would stay with my car until it was finished. I get there and Guillermo told me it would take 2.5 hours to even look at my car. I was also told that I would have to drop it off. This is not what I booked and if this is the case there’s no point in booking an appointment. This was a complete waste of time. I could have went elsewhere.
September 2021 by Darragh Collins
10 minutes after driving away my hubcap fell off. My van gets 35 psi in front 49 psi in the back. Never deflated one wheel when they rotated the tires. The valve covers were only partially screwed on, really!!! To top it off I changed the oil myself the next time to discover they put 5.5 quarts in a 4.5 quart engine.This place is dangerous, avoid it, may save your vehicle and your life.Worst ever experience.
September 2021 by Charisse Cowan
Repaired my flat tire quickly (tire was under warranty). Very helpful explanation of other issues with my vehicle.
September 2021 by Anthony Roeder
BUYER BEWARE$2100 damage done to my vehicle by Firestone and no compensationI had a brake inspection and warrantied wheel alignment inspection on 06/24/2021.Below is a numbered sequence of events upon picking up my car.1. The steering wheel and column were covered in grease smudges2. I put the key in the ignition and the horn began blaring3. After numerous removal and replacement of the key the blaring stopped and then the horn did not work. This became a constant intermittent issue between blaring horn or no horn.4. I went back to the shop and the techs had gone for the day.5. The manager could not figure out which fuse for the horn to take out and then could not get it out.6. At this point, I did not have confidence that whatever was done to my car would be properly handled by the Firestone service staff.7. I had an appointment at the dealership's service center for that week and decided to have it looked at there.8. The steering electric system had been somehow damaged and needed full replacement at a cost of over $2100.009. I contacted Firestone directly and had multiple conversations with a person in their claims dept.10. Six weeks later I was told management had decided there was nothing they could do11. Google Review
August 2021 by Francisco Montes
Took my company vehicle in for AC service and they ordered the wrong part. Took it back and left the truck with them for a week while I went on vacation and when I picked up the truck the AC was still blowing hot air. Now their AC machine is apparently not working and hasn't been for weeks, so I've been forced to take it to a different shop to fix what their technician was supposed to have done correctly.
June 2021 by Mark Lenz
Great service! We had an immediate issue and they saw us right at the end of the day. Great service when we were in a tight situation!
June 2021 by Linda Washington
The service there was great and they treat you with respect and I will go there again if I have to thanks for everything for putting me in and fixing my car so I can go home
June 2021 by Andrew Hamilton
Took almost two hours to patch a tire, and I had an appointment.