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June 2022 by Erika Ochoa
I went to get a prescription that my doctor gave me at work. He gave me a discount pharmacy benefit card, I first went to the pharmacy area and was told to go get my allergy medicine and then go to the front desk to get the discount. I have to wait like 15 minutes for them to help me get the medicine because it was closed. I went to the front desk but the lady had to call the manager because my discount didn't have a barcode or something to scan, the manager told me I have to go to the pharmacy area to have them enter my insurance information to get a discount because it was a prescription. I explained that the pharmacy department sent me to the reception. Well, I paid for the medicine. but i guess they don't know about this benefits card or someone doesn't want to do their job
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June 2022 by Maddy Mez
I had to get a new prescription today, and this was the only walgreens that didn't cause a problem with me trying to fill it. 10 minute wait. Honestly fantastic. I loved my pharmacist. Thank you for all your help today because I have been in so much pain for a week and a half.
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June 2022 by April Moore
This store needs an overhaul!!! The lines for the pharmacy are always long both inside and the drive thru! I rarely ifcever spend less than 40-45 minutes in the pharmacy department waiting to be serviced. OUTRAGEOUS!!!! Especially for a 24 hour location that does the amount of business this store does. I have LONG been dissatisfied with this store and as soon as I can I will be moving my families' prescriptions to their competitor!
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June 2022 by Kurt Casas
Over crowded all the time, understaffed all the time, you would think the district manager would help this store out. I was 4th in line to complain to the manager. No manager, just shift manager. Cant do anything bust pass it on to the manager that is not there anyway. Thats how bad it is here. CVS is right down the street, they get you in and out alot faster than this store.
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June 2022 by Martha Corral
The Pharmacy night crew is AMAZING!! They went above and beyond to get my medication ready.Thank you Ladies!! Xoxo
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June 2022 by Kaleena Medina
The wait here is ridiculous for anything. To pick up medication, to pay at the register even to get a Covid vaccine I’ve been waiting for almost an hour already. DON’T COME TO THIS LOCATION if you don’t want your time to be wasted. Got here at 5:30 to check in and no one took care of me until 5:52, gave me papers to fill out now is 6:20 and I’m still waiting.
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March 2022 by Samantha Christianson
Called to ask a question about their COVID testing. I couldn’t find the answer to my question on their website . Someone answered and said they couldn’t help but would transfer me. On hold for over ten minutes, someone picks up and puts me right back on hold without saying a word, a few minutes later the same thing happened again. So here we are over twenty minutes in with people picking up and just pressing the hold button. They don’t care, they are only there to collect a paycheck and not provide good service.
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January 2022 by Robert Hirtz
Walgreens used to be the best pharmacy. This review is for ALL Walgreens stores not just the location at 95th and Cicero. Walgreens switched over to a call center for their stores. You can't call a local store without going through rhe call center. More often than not, the wait time to the call center is over an hour.....just to speak to a clueless individual with poor command of the English language. More outsourcing. Yay capitalism...right? Smh. Why have a call center that can't even handle a phone load? Keeping patients on hold for over an hour is ridiculous and boarder line dangerous to people's health. My advise: try to find a mom and pop pharmacy. Worst case, go to CVS or Osco. MEIJER pharmacy is decent too. You can at least call these locations and speak to a pharmacist.
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January 2022 by Erin Scanlon
Easily the slowest pharmacy within 200 miles. The lines are always long, and they always take forever to move. It's the only 24h pharmacy around. That's the hard part. They also regularly lose track of refills I request. That might be an issue with the app, but I didn't have it happen at other locations. I wrote this whole review in line, and they haven't even finished with the person they were dealing with when I got here. 3 more people got in line, though.
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December 2021 by Kendra Roper
They took my prescriptions and stated they would be ready in 2 hours. Then I called for over 30 minutes because the automated answer stated I had no prescriptions there. Each time I waited to speak with the pharmacist they hung up on me. I had to call the store personnel to reach the pharmacy!!! Then they tell me not only are the prescriptions not ready but my insurance doesn’t cover them. I have had several of these medications before with full coverage. I would have even understood if they said I had to pay partial. But the fact you tell me my insurance doesn’t cover it and you didn’t even have me in the system!Then they had lights off when I did go to pick my prescriptions back up. In addition they held up the drive through line having a personal conversation then they handed the person in the car pills in an envelope. No prescription attached no bottle, just an envelope folded over concealed in one hand. These guys are crooks. They are too busy stealing from honest people and selling or giving pills out on the side to friends.
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November 2021 by Madeline Franqui Motton
Clean and customer service is great
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September 2021 by John Hogan
The store is very dirty. Spent money on stupid doors to the coolers when the rest of the store needs major TLC. Even the landscaping is neglected.
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June 2021 by Tiffany Nard Osorio
Every time I have to pick up a prescription this early in the morning I always have an issue with having to wait 10+ minutes I am the only person in the drive-through and nobody is in the inside. Now having to go to work without my prescriptions.Making a change to CVS.
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August 2020 by Alphia Webber Booth
They seem to be the only ones that have disinfectant spray every now and then
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July 2020 by Angela Branch
Every time i go in this Walgreens its a great experience they have everything im looking for
