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March 2024 by Ernesto Carreras
They were quick, smart and helpful
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March 2024 by Greg Djinis Jr.
KELLY.. Absolutely incredible ⭐️⭐️⭐️⭐️⭐️
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March 2024 by Jeudi Juetten
Kelly saved the day. This is always a good, reliable, convenient store but I had a horrific Amazon return involving 84 boxes & a messed up Amazon return process yet KELLY made it happen with minimal expense. She was calm, charming, helpful, never stopped smiling when I was about to lose it, and made the whole mess as efficient as possible so I could get my large amount of money back. She is an absolute treasure.
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March 2024 by Melissa Amy
I was a mailbox customer for over 5 years at this location. Raj and Bina, the former owners were wonderful people who truly cared about their customer and the business. Unfortunately, Raj and Bina retired and left it in the hands of a woman named Karen who does not value her customers nor provide anywhere near the level of service that Raj and Bina did. The location is severely understaffed at all times. I came in one day in November to pick up my mail/packages and it was very crowded. Mailbox customers have a separate area to pick up packages and I went there. I was ignored by everyone behind the counter. Next thing I know another customer goes BALLISTIC on me saying I cut in line. I explained to her I was a mailbox customer and had a lease with the store and was in another line. This woman continued to scream at me on the top of her lungs. I told her if she had a problem with the store policy she should talk to the owner and I pointed to Karen. Karen ignored everything that was happening and allowed this woman to verbally abuse me. She finally acknowledged me by getting up and saying with all the sass of a teenage girl " I am the AGENT, not the OWNER" I have no clue what that means but it translated into me realizing Karen likes taking my money, but not providing the wonderful service I was accustomed to from Raj and Bina. She continued to let a customer verbally abuse me for close to ten minutes before instructing an employee to get my packages for me. The audacity of me coming to get my packages and use the package service I PAID for! The next day I took my business elsewhere. To get back at me, Karen sent all my Christmas cards back "Return to Sender." Really mature. LOL. I would not recommend this place to any mailbox customer who expects good service .
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February 2024 by Jaime D
Awesome staffing
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February 2024 by Alejandro Palomino
Dan was really helpful
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February 2024 by bobokitty B
Sam is the best and all the workers are
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February 2024 by Kathy Budewitz
The employees are always very friendly and efficient at this location.
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February 2024 by WILL G013
This store is NOT RECOMMENDED.I was very disappointed with service, I had a box to ship out to Amazon for a return, and one end of the box came open in transit so I asked for a small pice of tape to seal the box end, and was charged a $1.00 service fee for tape, about an inch long.Wow, talk about UPS nickel & dimming a customer...really bad service. I mean you didn't package it and use a lot of tape. I know your in business to make money $, but be seriously, that's just turning off your customers.Find another store that's more customer friendly, and not Money Hungery $$$
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January 2024 by Maria Solis
One of the guys who works there is so rude he's latino wears glasses,but the thing is that he's rude with latinos and not other people I went twice to that place to made some returns and he was there and took care of my business but he's so rude.The only solution I find is not getting back to that UPS Store.
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November 2023 by Joanell Glomb
Thank you for great service Brenda!
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November 2023 by Rodrigo Carabez
The UPS Store, a go-to destination for your UPS-related needs, offers a convenient solution with a couple of considerations. The location, while excellent for your shipping requirements, may pose some challenges due to occasional traffic issues. However, the store compensates with a well-maintained, albeit small, parking lot that adequately serves visitors.One standout feature is the commendable customer service, characterized by its efficiency and responsiveness. During my visit, I experienced swift and excellent service from a dedicated staff member. The attendant, a prompt and knowledgeable lady, handled my package with precision and addressed any queries I had with expertise. The entire process, from drop-off to completion, took less than two minutes, allowing me to swiftly continue with my other errands.I recommend this UPS Store not only for its efficient service but also for its supplementary offerings. In addition to handling your shipping needs, the store provides a range of packaging supplies, including boxes, tapes, and packaging services. This comprehensive approach makes it a one-stop-shop for all your shipping and packaging requirements.In summary, the UPS Store is a reliable choice, offering efficient service and a range of packaging solutions. While traffic may be a minor concern, the overall positive experience, quick processing times, and additional supplies make it a recommended spot for your shipping and packaging needs.
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November 2023 by Maggie Essig
Deandre was friendly and very helpful when I came in to ship something.
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October 2023 by Ron Lamb
Helpful and pleasant staff. But $3 to print? FedEx charges like 25cents
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October 2023 by Mary Grana
I will be back to this store for future shipping needs. Ray was very patient and efficient in my shipping requests. He took time to explain everything since it was my first time shipping important documents. This old lady says, "Keep up the good work" and thanks for being so nice.
