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February 2024 by Ann C.
Twice now I've tried to get into my locker to drop items off. Twice now the overhead door does not go up and I used the keypad and get declined. I pay for 2 spots here and this has happened twice. I'm supposed to have access until 10pm. This is poor service.
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October 2023 by Randy Blevins
The uhaul we used had a couple of issues, the door was so hard to open it took two people, the truck barely wanted to switch gears when it got to 4k rpm, also the guy who did our reservation was kinda rude, and there was 7 people there and only one person working the counter.
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October 2023 by Brian Vycas
Propane refill was very fast and smooth, could not be more impressed.
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September 2023 by James Olson (Super Diner)
Even though I did not exchange my propane tank, the technician was very helpful in letting me know that the tank was already full and really didn't need to be refilled. It wasn't working because it could be the regulator on the grill. Very considerate and helpful.
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September 2023 by Mohamad Masoud
Ryan made everything a great experience with me installing my hitch.
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September 2023 by hakim eggleston
Open from 7am -7pm. After hours pickup and return available. Friendly, intelligent and helpful staff. Clean and reliable vehicle. Mileage rates are cheaper during the week. Easy return.
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August 2023 by Garrick Baylie
I physically stopped by this U-Haul store to make sure that with my make and model car I would be able to hook up a trailer to move to Florida. This reservation was made a month ago. But when I showed up. It was a different story. They didn’t have the pieces they need to hook it up to my car. I am not a mechanic so I wanted to make sure that this was possible. U-Haul needs to ask better informative questions to their customers instead of assuming that a car is already equipped for a trailer. With my plans to move 2 days away. I am very aggravated and upset that after checking to make sure this was possible only to find out that it wasn’t at the time I made the reservation. The young man who ended up helping me did go the extra mile to try and accommodate me with a other option and was willing to cut the price down to compensate for my frustration but there were to many what ifs for me to feel comfortable taking that option.
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June 2023 by Maciej Mosiejewski
Called in with an urgent need to rent out equipment called in and they didn't have what I needed in this location so, they proceeded to call locations till they were able to track down everything I needed. Amazingly helpful staff that are dedicated to getting customers what they need
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April 2023 by JoAnna Stefanek
This place is the worst. Was just there to get a propane refill which was my first time there ever. Long story short I apparently rang the service bell too many times for another customers liking . He then came out yet profanity at me and not once did the worker who watched it all unfold and could have prevented it do anything. He actually told me he can't stop another customer for yelling at me. I did nothing wrong i rang a bell for service. They are rude and ignorant people who allow their customers to get harassed.
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April 2023 by Cooljet69
Over charging on everything I would not go to U-Haul try budget or another place
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January 2023 by Fernando Alvarado
It is not the worst attention! but it seems that. The special order of the store is to always rent you the oldest van! I've been there more than 10 times and I've even asked for the new Ford trucks that use less gasoline and are more comfortable and they do the impossible to rent the old chevrolets first because consumption is much higher! You do not have the option to choose, it should be noted that it appears in the advertising menu is the new Ford!
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September 2022 by Jay
I wouldn’t go here guys. Apparently they don’t clean or inspect these trucks? Went to go reserve a truck and got the keys. Opened up the back and bunch of roaches were running around. Absolutely ridiculous I could have brought that into my new home.
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July 2022 by chinolkn
Goid service and really helpful people..I had my hitch installed and the guy was a pro at it. Was quick, in less then 2 hrs i was out. They have many car/truck accessories and of course a lot of moving materials and equipment..
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July 2022 by Rigoberto S.
U-Haul is the worst as far as customer service. We reserved a truck two weeks in advance. And when we went to pick up truck they had us wait for three hours and never got a truck to move with. Do yourself a favor and don't use U-Haul
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May 2022 by Jeremy Farris
I had a terrible experience with a guy with a black hat he was rude and disrespectful yelling at everybody there is nothing welcoming about this place there's glass everywhere which promotes an unsafe environment
