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January 2024 by Diane Casperson
Courtney V was excellent! Very friendly and made everything easy!
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December 2023 by Chelsey Gilbert
I’ve always loved State Farm, and the team here has been a breeze to work with. A special thank you to Ted who has been so helpful getting all our policies in order!
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December 2023 by Jen Wagner
Great service and great pricing.
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November 2023 by M.M. Q
Monica and Rob are always helping me and guiding me through any of my insurance questions when they arise. They are supportive.
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November 2023 by Sasha Sookraj
Comparing car insurance quotes is important, but not exactly the most fun nor the easiest to do. When I did an internet search for car insurance quotes, I heard back through automated text from a few other companies. Their coverage wasn't the best, but the price was low. I thought to myself, if I am going to do this, I have to get it right, the first time!... not wait until something happens and realize how screwed I am. Almost immediately after typing in my search, my phone rang.... when I answered it I heard a friendly voice saying, "Hi! This is Ted, from State Farm." Me being, me- I couldn't resist.. So I replied, "TED??! Where's Jake?!" I didn't think he would get it, but like I said, I couldn't resist!!! Without missing a beat, Ted said, "He's at home... He forgot his khaki's!" You have no clue how happy that response made me!!!When I am looking to work with a company, I need to know there is a person behind it. One that understands my and gets my humor. Whom I feel like I will be able to work well with IN CASE something were ever to happen. (God forbid!) With agent, Ted's response, I was cracking up.I was not only worried about getting the best deal, but I was worried about getting taken advantage of as well. Ted went through everything step-by-step, explained my options and what was involved with it all, at my own pace. No matter how stupid the question.. he answered any AND ALL questions (including "where is Jake?!") in a way that I comprehended. He really put my mind at ease!! He emailed over some documents I had to sign, etc. once I decided for SURE I was going with State Farm. To be quite frank, the interactions with Ted were so good, I didn't have to put much thought into looking at other companies for insurance.When I got the emails, the signature on them said, "Rich Rybka". I immediately texted Ted asking him who Rich was, and that I thought he might be a little lost without Jake in the office. He immediately responded with, "That is my dad.... he wears chinos." That did it for me... I was sold. I was laughing so hard.In fact, I told Ted a story (a LOOOONG text), about my Dad... who I lost last year. That had nothing to do with the story... I mentioned it in passing. It was a funny story... not sad at all! Still, my phone began to ring. It was Ted, personally calling to express his sympathy for my loss. If that isn't going the extra mile, I don't know what is! Like a good neighbor, Ted was there!I got my car insurance from them, and will be looking into getting renters insurance from them as soon as I need it, as well.I am thoroughly happy with the experience Ted provided for me in acquiring insurance from State Farm. I would not hesitate for a SECOND in recommending Ted AND State Farm (this office particularly- I can not speak to other State Farm offices)to ANYONE with insurance needs or questions!!! What ever they are doing, they need to keep it up, because it was a pleasurable experience that I have ZERO regrets about!Ted is ALWAYS working!!!?
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November 2023 by jennifer sustersic
Courtney was amazing. So kind a patient. Answered all my questions and concerns. Looking forward to doing business with this office!
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October 2023 by Jeff Allen
Ted was excellent. Down to earth and super friendly. You can tell when people in sales are being fake and don't really care. That was definitely not the case here. I am so glad I switched. You should really consider coming here you will not regret it.
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October 2023 by Chris Jewell
I wish I could give Courtney more than 5 stars. After a day and a half of talking to various agencies, Courtney's knowledge/professionalism/help was unmatched and way above the competition. Don't waste your time, call and ask for Courtney and you'll get great rates and the best customer service around.
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October 2023 by Patricia Hill
Their service was prompt and thorough. Courtney is an excellent representative for State Farm. All of my questions were answered and concerns were resolved. If you are in need of insurance, this is the place to go!
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August 2023 by Lauren Live
I was working with Courtney for a few weeks. She gave me a great deal for auto insurance and renters insurance. Her professionalism and customer service was excellent. My lifestyle is busy so I’m not always available to take calls, but Courtney made the process easy for me. I appreciate her attention to detail and her reliability.
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August 2023 by Karen Harrison
I've been a customer for many years and always received the same professional and friendly service. Ted Rybka makes me feel like he appreciates my business. That's important because we have choices! He really worked hard to give me the best prices/discounts. I Highly recommend Ted at Rich Rybka State Farm.
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July 2023 by Taylor Violet
Take these 5 stars and double it!! I have received nothing but the absolute top tier service from Rich's State Farm insurance company and team! No matter what the situation is, they handle it quickly and efficiently! Rich has called me personally himself and handled the situation that the 24 hour representative couldn't.Extra special shout out to Joanna, she is absolutely wonderful at what she does!! She is very patient and professional when it comes to handling the business side of things. Her customer service skills are exquisite and I am so very thankful to have her as a representative.Thank you for all that you do Rich & team!!!!!!
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June 2023 by Patricia Young
I recieved the most excellent experience with Ted. He was professional, answered my questions with patience.He saved me a tremendous amount of money from my last insurance.I received a great deal with the cars and house combined insurance.I advise Ted to help you save money and for his expertise.
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May 2023 by nancy johnson
I’ve wanted to write a review for quite sometime, this is hard for me to get done. Right? Ted was great making my switch to State Farm easy. I hate details. That’s why we have a personal agent, correct? So helpful and friendly. Go Ted!!
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May 2023 by Maria Balde
I am very glad a friend told me to call Rich Rybka for my car insurance. Courtney was very helpful in every way, not only how I will get the most discounts but also in some paper works and cancellation of my previous insurance. She also explained everything to me. Quick and reliable. I will definitely recommend her and State Farm to my family and friends .
