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“Amazing service!!! Staff are amazingly helpful. Will highly recommend this place. They guide you step by step and give great recommendation. Been in other locations, but this is beyond expectation.”
“The customer service was awesome, the agent taking my mail asked me a few questions and even called a friend to make sure I had all the items required for passport renewal in my envelope. She was full of positive energy too!!”
“This is my new local post office and I avoided it the first few weeks because of the awful reviews. Once I finally went I really had no trouble. Not really any lines and Precious is always very nice as well as everyone else here. Never anIssue anytime of day. I had a package mishap only once when a different worker didn’t tell me the address wasn’t coming up for where I was sending it to-so it was returned to me and I had to pay shipping for it twice. Other than that 5 stars and im in here 2-3 times a week at different times during the day.Update like a year later : I wish I could leave another separate review as they really are always so nice here and it’s too bad the old reviews keep the overall reviews of this post office so low. Had a prepaid return but not a box for it (couldn’t use the free priority boxes) was about to buy one when a worker gave me a free box from the back.”
“Prompt and courteous service. Small town location helps to offset long lines. If you're looking for expeditious service, this is definitely the right location!”
“Shoutout to Danielle at the Lyons, IL Post Office for going above and beyond! My package was lost in the mail for over a month and kept getting circulated through Chicago, Fox Valley, and Lyons post office. It's final destination was supposed to be Pennsylvania! I called the Lyons Post Office and Danielle was able to retrieve the package and identify that the scan bar/bar code must have had an error, as the address was correct on the label. She replaced the labelling and reshipped the package to me. Thank you for going the extra step to help a customer out!”
“They are professional and fast as well as carful with your information had to get an appointment to do my passport because the post office in my area does not have an agent to do for more than a month they called me to let me know that the appointment time I booked is in their agent lunch time, and they will be happy to serve after that so I don’t get there and wait as soon as she got back checked all information and made sure everything is correct on the application and got it done. Also thanks for the gentleman for welcoming my kid to the post office.”
“We've lived here for 19 years and the staff has always been great. We regularly mail packages to loved ones and they've always been helpful, courteous, and professional. Our mail couriers have always been the best too. Can't say enough great things about our Postal workers in Posen.”
“I go here almost every couple days and just wanna give Decola 10 stars if I could, she is very friendly, prompt, and always helpful but most importantly very friendly and out going its a pleasure to deal with her great service. Thanks Decola”
“I’ve been shipping so many packages from back to college shopping, since I was not able to send them directly to my college, and the staff here has been so helpful and accommodating! Prices are also very reasonable.”
“Went in today to apply for my daughter’s passport. Ms. Niecy was incredibly kind and patient and treated us with the utmost professionalism and respect. Thank you for such a pleasant experience Ms. Niecy!”
“I have to say every time Monique has been at the counter, service has been greater than I’ve experienced in the past. I was there again today and she deserves to be recognized. As a customer service leader for over 25 years, she is someone who has the qualities I would want on my team!”
“I made a appt. for a passport. The minute i walked in the door i was greeted by Brenda. She was very nice and efficient, she explained the Passport process . If u need a passport make a appt. to come to this location. They also do photos.Thanks Brenda!”
“Alonzo is the best at this location! He is friendly, helpful, and always greets customers with a smile. While others are this location are not always the nicest, he brightens my day when I see him!”
“I have been coming here for the last 10 years that I lived in this area and never had an unpleasant experience. I went in today after looking at the hours and then seeing these bad reviews, so I had to leave this now. I was in there alone, I stood aside because I had to fill in some information that the attendant was so nice to show me for sending certified mail. Mind you there were 30 minutes left til close. And then SIX people walk in, and she kicks in to high gear all the while maintaining her pleasantness. When she sees I was done she lets me come back up and finish my transaction. Her name was LEASES (I hope I spelled her name correctly) and she was so pleasant and so speedy (the lady behind me also complimented her), and a perfect employee to have had instructed me WHILE attending to six other people (which of course always happens right before close). Polite to everyone while I filled my paperwork, and remained polite to me with all my questions. Thank you!”
“I scheduled an appointment for passport services - Haseena was wonderful! She was patient with processing my application, taking my photo and answering all of my questions. She (and Nicole!) even helped me resolve a mail issue I hadn’t addressed for quite a while (which was completely my own fault). Such a pleasant experience!”
“We love the way we taken care of at this location, as this is where our houses mail comes through. Most of the employees know us by face and names for the most part.
I will never understand the front counter staff, as they see customers in lines and do not come to help, please explain the thoughts.”
“Kenneth is the best. He acknowledges everyone and happy to help. I was going to prioritize mail and he suggested certified to send tax info because as long as it’s postmarked, no penalties. He didn’t have to tell me this option. He saved me some money because he’s kind. This office is always friendly and nice. The other reviews are unfair. This is a small post office, but gets the job done in a friendly way!”
“Loading was ok but waisted my timeBecause Loading was bit confused with paper they should have better guidelines!Gave me a small paper like store receipt“ I ask for BOL they said I don’t that is all I give”Than I call broker and gave me number for BOL I need to have than they said go on out gate they will give you that than I got it with no problem!MailLoads are a bit weird!”
“I want to thank all of the staff that helped me locate my package today. Y’all are amazing ?
Update: This staff is amazing! They do an amazing job of making sure their customers are informed and are happy to help.”
“I love Michelle and Pam!!! Very friendly, great customer service. I feel like they’re family since I seen them weekly to pick up my million delivered packages lol they’re a perfect team!!!”
“THANK YOU RASHEED FOR MAKING SURE MY PROPERTY TAX BILL PAYMENT SENT PRIORITY MAIL/WITH SIGNATURE WAS DELIVERED RECEIVED AND PAID ON TIME. SERVICE WAS IN AND OUT ON VETERANS DAY THAT HAD A LOT TO DO WITH GOOGLE STATING THE OFFICES WERE CLOSED WHEN IT FACT IT WAS ACTUALLY OPENED 11/1O/23 OF LASTS FRIDAY. THANKS AGAIN!!”
“This is my favorite post office, Tiffany & David are the best & have gone over & beyond since I began mailing my packages from here in 2020. I sell & ship rare plants & they've always gotten to their destination when I mail from this post office. I've had issues at other locations but this one has consistently followed through & been super nice. I'll always come here & am grateful for them!”
“Upon seeing reviews I was hectic of coming to this location but I already had scheduled an appointment. Natasha helped with our passports and was patient and made sure we had all of the paperwork and retook our pictures that were taken upon arrival by a different employee to make sure there was no delay once they were shipped because of the clarity. Was patient with my 5 month old as we took her picture. We did wait about 25 minutes past our appointment but because of a prior customer having issues. Would come back.”
“Not even my local post office, but the greatest customer service over the phone. I’m so grateful for him helping me. I was so worried my priority envelope was lost, but he was able to track it down and help me out. My local post office wouldn’t even take time to help me out. Thank you thank you!!!!”
“This has to be the most no nonsense post office in the area. You bring your packages, they take your packages, you then leave! Couldnt ask for better service. In and out always even if its busy! Try that at bridgeview. A stop at bridgeview usually takes 15-30 minutes in line then an attitude on top of that from the woman that her name starts with V. Thank you worth for easy and pleasant transactions!”
9AM - 2:30PM
2345 S Wentworth Ave Ste A, Chicago
Post Offices
“The African-American girl's service was very good. Even if the reservation time was wrong, she was very fast and completed it in less than 5 minutes. She gave her a 5-star rating.”
“The United States Post Office the employees are so very friendly and polite. Also if you have any questions about your mail, package etc. Thay are ready to help you anyway they can.”
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“Very nice and helpful staff....nice and clean environment...the line usually goes fast....they make suggestions on what would be a better and cheaper
Way to get mail delivered and packaged...glad to have the post office in oaklawn as they r”