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September 2024 by Talmise A.
I took my little dog Cocoa in for a bath and cut, she was a little matted in a couple areas. The groomer Hailey cut her very low which I didn't want her cut so very low, but I can live with this it will grow back eventually. She did nick her on her left side, her face is unevenly cut, there was also a circular piece of matted hair hanging from her tail. I've called a couple times was giving the run around told a couple times that I would get a call back but nothing has happened. Looks like I may need to find another groomer.
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August 2024 by Patricia R.
The staff were very unfriendly and no helpful. The staff wore regular clothing I could not tell who worked there or who was a customer.
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May 2024 by Eric Williams
Very nice
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January 2024 by Richard Walker
This is such a great to bring your children (dogs or cats)?the staff was very pleasant in answering my questions and made sure that I understood before leaving the clinic I was able to download what I needed thanks again see you real soon
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November 2023 by Imani play’s
Excellent Service
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November 2023 by A G
The vaccine staff was great, very knowledgeable and friendly. Also very gentle with my fur babies
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September 2023 by Jon Buralli
Vet was GREAT, techs were GREAT
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July 2023 by Sally S.
I've been shopping at this location for close to 15 yrs. We used to bring our dog for nail trims, but stopped after the grooming area declined. We still stopped in for shopping, though. Won't be going back now. The reason for the one star review? My husband got a guinea pig there two wks ago. The animal was the last one they had and my husband was told the pig was a girl. Perfect. Fast forward to this weekend: we found another female we liked at another area pet store and brought her home. That pet store had multiple females that were of course kept in an area together. When it was time to introduce the two pigs, the one we got from this Petco kept trying to mount our newest pig. Eventually he did and my husband removed him (hopefully soon enough) from the pen. When he did so, we could visibly see a penis. Obviously this was NOT a female. We were both shocked and of course left with a decision. The male was brought home first, but we initially wanted females AND we were told the pig was a female. Pigs will always be kept with their own gender. The fact that this pig was the only one they had at the time my husband stopped in means there was no need for separation. However, the associate he dealt with should have known what gender pig(s) were available. Or management should do a better job keeping track and informing their staff. Given that guinea pigs are social animals, thrive among other pigs, and are typically kept in habitats with other pigs, their gender is a HUGE factor. We have zero intentions of breeding pigs. It was hard to return the pig. He had been in our home and had adapted and we really liked him. I've never returned an animal in my life. It wasn't an easy thing to do. Thankfully there wasn't an issue doing so and we did get a refund. Unfortunately, you can't keep a male in a separate cage once he's aware there's a female present. We also wanted two females because they require a little less space and typically have a slightly better temperament. Luckily, things have worked out, but this was a very unpleasant experience. If you want animals that can be kept together, please be certain you are bringing home the same gender! If you see a pack animal alone in a cage, ask for proof.
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July 2023 by Natyscha L.
Rebecca AKA The reptile lady was super great personality. She was very informative. From the moment I walk in the store, every staff was friendly and nice.
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July 2023 by Jonathan Lundeen
Petco employees seem to enjoy making you wait. Although once you get to the veterinarian, they were all very nice.
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February 2023 by Jesse Ling
Got in and was started in under 5 minutes. The staff were caring and cheerful. They put in genuine effort to make me and my Doggo feel at ease. Great work guys
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February 2023 by robert radecki
Good and expensive pączki
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July 2022 by Karen W.
I took my dog to be groomed here cause my normal Petco was booked. I dropped my dog off and before I could get home the groomer calls me saying I have to pick my dog up because she was scared and pissed and shitted on herself. (Yes those were her exact words.) She said she was trying to trim my dog hair on her legs and my dog tried to bite her and ended up biting her tongue. Really?! What dog bites their own tongue while trying to bite someone else. She hit my dog in the mouth. My dog has been going to petco for at least 12yrs and I've never received a phone call saying come pick her up cause she's biting anyone. And who cuts hair before they give the bath? I had a bad feeling when I walked into that place. I should have turned right back around and left.
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March 2022 by Dr. Albert B.
Dirty store and rude employees. I only come here out of necessity for fish tank filters.
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February 2022 by Joser F.
Took my Boston terrier yesterday too get the whole works. Nails,shampoo,the whole nine yards. Notice my dog was having problems after My wife picked him up like he was having trouble with both eyes like they were red and puffy not normal. Well I tried too use warm water too rinse his eyes and it was just hurting him. Idk what they used for his eyes but both eyes are completely shut and he is in pain. Going too the emergency vet. Will never let these people groom him ever again.
