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January 2024 by Sami Ibrahim
I just want to say the way some of these customers treat some of these wonderful and friendly employees is purely disgusting and disrespectful!!! I witnessed a customer talking aweful to a groomer and I had to put them in their place!!! I’ve been coming to this location for years!!!!! I hope Petsupply plus can agree some customers are not always right some are completely miserable and looking for an altercation especially at this location because that wasn’t the first time I witnessed this and props to the employees for keeping their cool and letting the customers talk down to them instead of lashing back. Whoever is in charge, protect your employees with all costs. My family been getting our dog groomed here for a very long time and all the groomers are amazing from the employees that been there long to the new ones I’ve never had a Problem!!! I highly recommend this store to anyone in the area. My German shepherd loves it here.
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January 2024 by Tabatha Lukas
Always have what I need and great customer service
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January 2024 by Catalina Lopez
Some of the pets they have for sale are neglected, I saw a pair of ferrets, and they were in very bad condition. Their eyes looked like they had an infection. They could beraly open them. I hope they read this and take care of them correctly.
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January 2024 by Erica Cannon-Smith
Teller looked up a coupon for me without me asking.... GREAT CUSTOMER SERVICE
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January 2024 by Megan Elise
Great staff and clean store. They always have my dogs food in stock as well.
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December 2023 by Diamond Crump
I do not recommend this location for the self service dog wash. When I got there the water was cold, no hot water, not sure what the problem was and they don’t have aprons. I usually go to the location in Merrionette Park. This is my first time going to this location and my last. Also I asked two employees for aprons and instead of telling me they didn’t have one they said okay, walked away and never came back. I know it may sound like this is just a one time issue with the water but I’ve been going to the Merrionette Park location for over a year and never had this issue with not having warm water, their customer service is great and they always have at least 3 aprons.
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November 2023 by Martha Braun
Had an amazing experience with the dog wash!! Prices were good and the place was clean. I will definitely be back.
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November 2023 by Omar Zavala
All the employees I encounter have almost no knowledge or experience with caring for their own pets. Only experience they have is growing up with pets but no training or caregiving knowledge.
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November 2023 by Karen Autullo
This is a great pet store...all the employees r very efficient and kind...and helpful...they have a great selection of food and products...and I see they now have a groomer that u can go to...in a little enclosed space in the front of the store....even back in the day...before covid...they used to have a low cost pet clinic u could go to...they may possibly still have some form of that now...as I had noticed signs about it...not sure if they still adopt pets out of there store now...but they used to...all in all a great place to check out...have fun....much luv....k
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October 2023 by Sam & Linda Pitrowski
I was at the self dog wash shortly after the store opened. There was 1/2 inch of water on the floor and each of the tubs had clumps of hair. It was very dirty and disgusting. This is the 2nd time I’ve experienced this facility being so dirty. It’s awful having to stand in a puddle of water to wash your dog! AND they recently raised the price!
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October 2023 by Bill K
Wonderful staff. Clean store. Kittens at the store are from a rescue group which is an added plus.Nice dog wash stations. Great variety of pet needs.
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October 2023 by Christine Jastczemski
Loved their customer service. Very attentive to customers needs.
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September 2023 by Heba Thabet
I found a dead beta fish which I published to their pictures if you want to see it. And when I flagged down a worker to let her know I found a dead fish she took it from me and walked away without a word. Just right away turned her back and went to the register and laughed with her friends either about me or the dead fish. She was wearing a gray sweater jacket and glasses with black hair. Never coming back how disrespectful and rude. Disgusting behavior. And the store is expensive for what bad treatment and dirty fish tanks.
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September 2023 by Linette
Walked in at 8:05 said it was too late to wash our dog. That they close it down at 8pm, there should be a sign to let people know especially wasting my time and gas. Last time I will ever come to this location. A bunch of lazy kids who want to go home already. Management should do better, if the time is 8 LET CUSTOMERS KNOW. Dont just pull a time for your convenience.
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September 2023 by Dorota Mietus
Great local pet store. It has everything you need. The store is ckean, staff is helpful. They also have a dog self wash area! They also host shots for pets and nail trim. Great store.
