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February 2024 by John Manning
Good service but expensive and finds ways to add cost to your bill. Hard to go back to place to get the bill. When got the had to yell at employee to get their attention because everyone was to busy looking at their phones.
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February 2024 by Amain A.
I brought a fleet vehicle in and just requested an oil change. I watched them do it. They gave me a bogus receipt with faded ink showing a total of $128.00. They said they gave me a tire rotation, and that didn't. I called in the fleet company to tell them they never rotated my tires and ask for a refund on the charge. The refused the refund and asked me to come back to do the tire rotation. I will never go back there, very unprofessional there, and liars.
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February 2024 by Nani Ya
The guy who attended me, Gio was very polite and helpful, he had great customer service. It took them no more than 15 minutes & I was done
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January 2024 by unyo undrakh
I highly recommend this place! Top-notch customer care sets it apart from other Jeffrey's locations. After trying many, my husband and I have finally found our preferred spot. Big thanks, and we'll be back soon for his oil change!
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January 2024 by Cynt Davis
Always great service at this location. Since mo I g to the Southside it's the only one I let service my car.
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January 2024 by Matt Wrobel
Very professional and attentive to my questions. Very fast service, will return.
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January 2024 by Beverly Donegan
I decided to try this location 97 S. Cicero , cause of the location I had been with since 1998 - 04/ 2023 on a 103 S. Kedzie in Chgo.IL they aren’t operating Professionally anymore.
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January 2024 by j Gonzalez
Great friendly customer service!!!
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January 2024 by George McDonald
As a first time customer at Jiffy Lube, I definitely will return.
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January 2024 by TheresaDiva1
Joe was very professional, and the service was magnificent
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January 2024 by Linda Seay
Joe and Gio were great ?
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January 2024 by James Coddington
Friendly staff that do a good job and get it done quick
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January 2024 by James Walker
Just got off the phone with someone who identified himself as your manager. I started telling him about I was getting an erratic oil pressure reading. I noticed the erratic readings about six weeks ago. That's when I noticed it! He said, "Sir, you have not had an oil change in nine months that's why you getting the erratic behavior!" He went on to lecture me loudly saying, "You're SUPPOSED TO GET YOUR OIL CHANGED AT LEAST 2 TIMES A YEAR!" I said "how do you know that is the problem when you haven't let me finish what I'm about to say?"He told me he didn't need to hear what had to say because that is the only reason I was having a problem--he said this while increasingly becoming belligerent and raising his voice. He accused me of having a bad day or something, and didn't want to deal with me! He told me to, "Look at the back of your receipt sir, 3,000 miles or 3 months. Have a nice day." He then HUNG UP on me! Incensed, I called back to tell him that your company put the wrong oil filter on my truck! "Couldn't that be the problem?," I asked. Once again he screamed that I have not had an oil change in nine months; then, he YELLED, "Look at the back of your receipt, 3,000 miles or 3 months!" HE HUNG UP ON ME A SECOND TIME!!! I've attached photos of the Service Champ oil filter your shop installed on my Ram 1500 V8 5.7L Hemi engine.I am now dealing with a MIL code that points directly to the problem being caused by the incorrect oil filter!! And not because I need to change my every 3,000 miles or 3 months!!! In fact, I have not even put 500 miles on the vehicle since the February 20, 2023 oil change!!!I WILL NEVER LET YOU TOUCH ANY OF MY VEHICLES AGAIN!!AND, As long as that disrespectful fool who calls himself "the manager" is employed there, I will advise everyone the stay away from this service center!!!!!
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January 2024 by Tony Brown
The service was fair.
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January 2024 by Libby Hardel
In and out quick and I was blown away at how polite and friendly the employees are! It's not the closest jiffy lube to me but I'll be going back!