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April 2023 by Mark Wallenberg
Janet was awesome. She was both smart and very friendly. What a pro! I will be back next year to see her.
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March 2023 by AnnTom Heniff
Very please with Janet's knowledge and professional courtesy
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March 2023 by Yolanda Diggs
I love this place and very good service
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February 2023 by annette schumers
Janet was a great help and very knowledgeable. Prices are reasonable.
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August 2022 by Gail Baker
I have worked with Helen on North Avefor many years. One year I got sick and could not make it to the North Side because I stay far south. I thought all Jackson Hewitt Services were the same so I tried one in the neighborhood. I made a Bigmistake and I almost left Jackson Hewitt and I cried so bad that year.There is no match to the Outstanding Services That Helen provides. Needless to say I traveled the distance and returned to Helen this year. She is attentive, well educated in the tax industry and always provides the best outcome for your money. She should be allowed to train other tax experts within your company how to treat customers with respect and professionalism. My hat goes off to Helen. She is a treasure and well appreciated. Thank you Helen for your dedicated and tireless work.
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April 2022 by John Fulton
Felicia has very good communication skills. Thank you being so efficient!
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April 2022 by Gary Johnson
Everything went great... Any questions we had were answered so we understood... Very professional service...
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March 2022 by Tavia Purnell
Felecia is a Life Saver! She came to my rescue and sorted my taxes information with ease. While all of this gave me an extreme headache. But she remained calm and explained everything to me without breaking a swet. It's awesome to receive amazing customer service on a Friday evening when approaching closing time. I plan to go to her from now on. My sister will be calling soon. Blessings to you!
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March 2022 by Ric Wilson
Great experience,Got a chance to work with Felicia, and she gave some great advice and help set me up foe the next tax year.So she really takes time and go into details so you can understand your tax return.Thanks for the wonderful experience....
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March 2022 by Tanisha Hines
A few years ago I decided to have my taxes done professionally. I’d typically do them myself. Deciding to have Jackson Hewitt Oaklawn process my return has been one of the best moves in 2022. I’ve visited other Jackson Hewitt locations owned/operated by the same person and each experience is a pleasant one. This office is very knowledgeable of all of the deductions/credits that can be taken. With COVID and the fluctuation in income; they’re able to explain all of the why’s and why not’s! I wouldn’t have it any other way!!! Where Felecia goes… I’ll follow Thank you so much ??
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March 2022 by Nyisha Redd
The Agent Felecia was very knowledgeable and patient. It was the best experience I've had in years!
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January 2022 by Matthew Volkstorf
Steven is a great guy and takes his time with you . I recommend anyone to go here for a professional smooth way to ur taxes
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January 2021 by AllThings Quilla
My husband and I been going there for 8 year's. And never had an problems. Susan does such a great job helping us out with taxes every time. And daughter loves talking to her. And it is kid friendly and have actives for the kids to do to help pass the time by. I will recommend everyone to go there.
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April 2020 by Mary T
Susan was wonderful. Only the 2nd time we used Jackson Hewitt but experience was grea!
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February 2020 by Kevin Smolik
Susan is a great person and makes it a good experience every time I go
