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“I went here for account problems. The provider was able to assist me with reestablishing the account and address the issue. I was glad to have a person who knew their job.”
“Leslie was fantastic and attentive to what I needed and helped so much with any extra questions or concerns on adding a new line to my phone plan. If I ever need real great help I’ll always come back to this location for her phenomenal customer service :) 10/10”
“I came in the store on friday the 15th, and initially, received some of the worst customer service i have ever received in my life by, Mosie or Moses. He was not even wearing a name tag. Incredibly unprofessional and lazy, he basically admits to me that he just does not feel like making another call to help the customer. He turns over to his co worker, and asks acting-manager, Lauryn, if he can walk away from our conversation. Thank god she said yes. She came over and politely asked how she could help me; she went above and beyond providing outstanding customer service and solved my problem, which had to be solved in store as there appeared to have an attempt at fraud on my account, a problem her unprofessional co worker couldn’t be bothered to look into further. Lauryn deserves a Raise! She turned a terrible experience into a positive one, and saved your store four stars. 10/10 for Lauryn’s survey that day!”
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“Erick was very very helpful today helping me with upgrading my phone. Very knowledgeable and friendly he answered all my questions making this the best experience I’ve ever had purchasing a new phone .”