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“I ordered my products online and picked them up the next day. There were some employees working behind the counter, but they seemed to be more interested in talking to each other, than servicing me.
Another man walked up, and went behind the counter. When he saw no one was servicing me, he quickly asked if I was being serviced.
Overall, aside from the initial encounter, things were okay. Employees should really be more customer friendly.”
“Professional, Timely, Friendly and willing to go the extra mile for their customers. I would definitely recommend a friend or family member to Rod N Liquidation Inc.”
“Extremely Friendly, helpful, diligent employees and I have seen the General Management walking around the store asking if you need anything and greeted customer's when my husband & bI are”
“Most of the time they do have what you need they are a bit pricey and don't get keys made they are not good with that, but otherwise they ok just take some extra money along with you just in case of any price changes.”
“This is probably my favorite hardware store in the country; and I have been from Virginia to Hawaii, and Florida to Wisconsin. They are helpful finding items 95% of the time.One drawback is also its strength - is that the store is so large.I wish they had more brands of hand tools beside workforce.I also wish there were some common items like studs, posts, or drywall inside the store if you only need a couple; then you don't need your car for checkout.Please upgrade the sound system for your piano players, and maybe benches (or more display toilets).Great store.”
“I just want to start off by saying Shalita in customer service was amazing. They didn’t have the products in store I wanted but she made sure I got my item the next day! When I mean customer service at its best, top tier. Thanks for being patient and working hard. I’ll be to shop there again because of you girl!”
“We recently ordered all the materials for our patio, and Viktor was incredibly helpful! We had an amazing experience—he took the time to understand our needs, made the order for us, and provided a detailed estimate. Viktor’s attention to detail and focus on our requirements made the entire process smooth and enjoyable.”
“Very helpful staff. Reasonable prices.A year since I wrote this review, give or take, and I generally no longer go to Home Depot and Countryside Illinois because it appears multiple staff changes have caused the service in a variety of departments to diminish. They seem to be much more helpful at the local Menards. as long as I go to Home Depot in Countryside Monday through Friday between the hours of 8 AM and 4 PM I could expect reasonable help with better than average expertise. If I go at other times when I try not to if I go at all the staff working there to be poorly trained, particularly in lumber, plumbing, electricity, gardening, but the checkout is generally quick and easy.”
“Personally, they do help you find what you are looking for so you don't have to walk aisle by aisle anymore when you don't have time... and when paying, the process is quick...”
“On this visit, I needed to look at options for installing a simple handrail along three steps. I was ultimately directed to the lumberyard out back, which is much vaster (photo) than one would think from just looking at the front of the store. Here I met employee Bill, who went so totally out of his way to help me out it was mind-boggling. I learned an awful lot from this gentleman--a lot more than he realizes, even though I only bought a couple of boards.
After I left Bill to the rest of his job, I went back inside where I encountered another helpful employee, also in Lumber.
Alan knew exactly what I wanted and immediately walked me to where it was located. This dude (photo) carried himself and projected his voice like an actor, and I asked him about that.
"No, I'm not an actor, Sir," he smiled. "I just take my employee assistance very seriously."
Between Bill and Alan, I left the store thinking these young men should be role models for customer service at any store. Thank you, gentlemen!”
“I was just there over the weekend and as has always been the case I received outstanding customer service. I interacted with three different employees and all went above and beyond what you have sadly come to expect in today’s retail experiences.
Well done!”
“Did not have to wait an hour for them to service me. It was clean, neat, well organized, and welcoming. Every one in every aisle was very helpful!!!! I left a Home Depot because it was a bad experience and ended up at this one which really was great! The cashier Paola and Manger Clifton helped me with my new Home Depot card and checkout. I’m thankful that great customer service still exists. I will never go to Oak Lawn Home Depot again!”
“Has about anything you need. Handi cap parking. Easy access to automatic doors doors. Has bathrooms,garden center, outdoor construction supply area. Elevator,or use the escalators. There's 2-3 handi cap power carts. A clean place that's well stocked. You can usually find someone to help you. Bring your propane tank in for a refill , which is cheaper then an exchange. You can use your Menards rebate card to pay for propane filling. They also sell food,such as milk ,bread,ice cream ,meats. Etc.”
“I just wanted to share my experience on Saturday morning at the kids workshop. Ms Loraine was so helpful with my son Noah. She’s very kind and nice. We will definitely be back !! Shoutout to Ms Loraine ❤️❤️❤️❤️❤️”
“Amazing customer service! This is the best Home Depot I’ve ever been to. I’ve always preferred HD to Lowe’s because of their service and I think they have a higher quality product. I’m so impressed with this location and the staff. We just closed on a new construction home and need to do some things ourselves that weren’t included and everyone has been so helpful. We bought a fridge, we are having them install the blinds, I’m installing all the hardware on the cabinets, the list goes on. Everyone I’ve interacted with has been friendly and overly helpful. This will be my go to location.”
“I have been coming to this particular store since their opening and to this day, most of their employees are still polite, professional, and respectful. I have never had a bad interaction with any of their staff and for that, I say Thank You and keep up the great work! ?”
6:30AM - 8PM
11150 S Cicero Ave, Alsip
Home Improvements
“If you're looking for something unique that you find in every big box type of home improvement store. You'll definitely find something here that can give you that one of a kind look!!!”
“The employees are always welcoming and friendly with wonderful advice/tips. I'm doing a few DIY projects this year and some things will be contracted out, but regardless as to who is doing the work. The Home Depot on 87th should be your first stop. The paint and paint supplies as well as the peel and stick are all from Home Depot.”
“Well stocked. Nice customer service. The gentleman who helped me and my mom carry a heavy item to our car was very nice and helpful. The young lady lifted a heavy bag to put it in my elderly mother's cart. I thank her for her kindness.”
“Ordered online for in store pickup.
All good as usual for Lowes.
Item was waiting.
Easy pick up process.
I am starting to opt for in store pickup lately after having several issues with items delivered.
Saves time by actually seeing the item before pickup thus avoiding having to return and reorder if there is an issue.”
“Been shopping this location for about 20 years, maybe more. Always a good selection of annuals and perennials in garden. The whole store is well maintained and they are friendly.”
“Bought a fridge for 50% off, just a had big dent in the door.I got the protection plan too just in case the fridge didn't turn on, but we've been using it for 2 months now with no issues.”
“Hi,The Hme Depot is the place to go when ur looking to fix up your living quarters.If you needs something , but can't find it .Ask someone more than likely they'll have it.”
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“This particular location 95th & Pulaski employees are willing to help you find whatever you need in the store. They are polite and extremely helpful and will go beyond and above for you. Especially Joey in Home and Garden!”