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January 2024 by tonshedlia phillips
I wish I didn’t have to give a star to comment. Went to this place for a fill in last Friday, Sunday my nails started chipping. Today they are completely off. I feel like they robbed me for the amount of money I spent. Never again!!!!
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January 2024 by Yvette McKinney
Excellent service
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December 2023 by Hope Phillips
Their service was great and I loved my nails. I recommend juyie she was fast and very sweet.??
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October 2023 by Isabel Lemus
Henry did my nails today. He was really nice and attentive to how I wanted my nails. This is the second time coming here.
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October 2023 by Juton Strickland
I visited this business 9/16/2023. They were very welcoming in the beginning then when I had a complaint no one was helpful. After my pedicure was complete there was visible skin on my heals that needed to be sloughed off. It was the same skin I came to the salon with.When I pointed this out, I was given the lame excuse that they could only remove so much. So, here's the the thing when I rubbed my heal the skin came off in my hands which ment it was surface and just needed to be filed. The technicians filing did not reach the dermal layer of my foot. SMH..Also, when filing the acrylic on my cracked toenail the efile burned serveral times. More training could be use for both technicians on this too. Also, polish was left on my skin and flooded my cuticule area. It was not neat at all.The gel polish was not laid evenly. There are spots on my nails where the stroke marks from the brush are visible. Also, the nail technician needs additional training on shaping nails.I try to be reasonable in the disccount salons, but each time I am let down. After this experience that's pretty much it for these types of salon. If I am paying $100 for services, I will just find more reputable business. I am disputing the charges because the proper service was not provide. My hope is that people will see this review and observe their services if they decide to patronage this business. Good Luck.
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August 2023 by Remy Jones
I visited because of a referral. The person nails I saw was pretty. My experience went way different first it cost 70 for designs. The Polish used was old and the Polish started peeling and underneath the Polish was wet. Went back and of course they blamed it on me. He fixed it and the same thing happened again with the same polish. End result the Polish is old throw it away. All this happened in one week time. End result. I asked him to take it off and give me a colored powder overlay. He charged me, gave me a little discount. End result I was satisfied. Ladies if you want Polish bring your own. Known fact they keep Polish for decades.
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July 2023 by La T
The quality of work done to your nails is great. However, they lack FAIR customer service. They have client preferences and will bump you out of your appointment to take a "favorite" client. This happened to me twice and noticed they did it to another client another time. Money is money but I guess to them "other people" money is greener than others. Not sure if I will return.
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July 2023 by Kitanis Johnson
My first time coming here and they took me right away, he was patient with me in picking my colors out and he did a very neat job. I will be going back!
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June 2023 by Cristina Maldonado
I really like Andy’s willingness to keep customers happy, however, as you can see from the picture the quality of care for these nails is just under 2 weeks. The nails are supposed to be a gel overlay. I have gone here before and have also gotten some great work done as well but it feels there are too many inconsistencies across the nail techs. I hope they can improve the quality of care.Service: French manicures
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June 2023 by Nerlene Dossous
Polish was done incorrectly and started to buckle and lift off. I returned the next day and was able to have it fixed with no issue.
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May 2023 by mamma mia
They let the Karen, who was complaining about her nails who arrived after me go in front of me, even though I was waiting longer. They don’t value nice costumers.
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May 2023 by fabiana bayas
andy knew what he was doinggg? i love them & i payed $80, my mom and i had an appointment at 4:30, but they got started with us at 4. i am definitely coming backServices: Nail art
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May 2023 by Maria Ca
I got the basic pedicure. Lady was done in 10 min. Just put a coat of paint on and called it a day! And did a shi*tty job even at that. See my pic ?Service: Pedicure
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May 2023 by Tina De Francisco
Great place I have been going here for 12 years Kevin does a wonderful job. Tina does a great job as well.
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January 2023 by Che'Vanah
Love City Nails... The staff is so sweet and nice. The ambiance is relaxing and chill. Love the service and the employees.
