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February 2024 by pretty posh
two stars only because they were so quick to provide assistance as soon as i walked in. other than that, super displeased with the customer service received by the hispanic gentleman with the glasses and thick fat oversized ear lobes. he was less than helpful in helping me solve a problem. he offered to sell a device that i clearly stated i wasn’t interested in buying and he provided no solutions once i clarified that he was not going to be able to help me. i hate that i didn’t get his name but you’d know exactly who i’m referring to if you’re his next customer.
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February 2024 by Tony Gonzalez
I visited this location last Sunday for an upgrade on my phone, everything was so great, I was helped by Axel Hernandez, he was so helpful and guided me through all the process to get my new phone, the Galaxy S24 Ultra, he explained everything so clearly. I'd definitely go black with him and I absolutely recommend him. Thanks so much, I loved his customer service as well. Everything's great, just waiting for my new phone to arrive after 2 days only. Love AT&T. Thanks again. ?❤️
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February 2024 by Coty Jackson
Nigel and team was very helpful with helping me setup my new S24+.
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February 2024 by Alan Lopez
-5 star horribly service it is not possible to have to wait more than an hour and a half for a simple sim-card.They don't give any reference to why it takes so long, clearly none of the employees care.Never come back to this terrible place.
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February 2024 by Andrea Brown
This place is excellent customer service is so professional and the service was awesome my representative Garth awesome thank you for all your help.
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January 2024 by Julia
Got to the store and my phone was not working but mariano did a great job and got my phone up and running. I love this store !!
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January 2024 by Pinklon Thomas
Issue was not resolved.... It's too hard to get in contact with customer service over the phone. Been dealing with a phone that's not receiving texts or calls, and I cant call out or text. I use this phone for work. Three days... at the store and on the phone nobody can solve the issue and are not trying to make it better. I'm leaving for t Mobile!
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January 2024 by Jose Jorge
Brian took care of me , in a fast professional way , that store is the best !!! Thank you guys ?????? you get a12 out 10 !!!!
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January 2024 by J P
Manager Brian did a great job!
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January 2024 by Ana Cristina Patterson
Mariano was very helpful I would recommend this store if you are looking for great service
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January 2024 by Rita DeAngelis
THE YOUNG LADY THAT HELPED ME REALLY COULDNT. MY AUTO PLAY CONTINUES TO PLAY AND SHE SAID " I HAVE NEVER SEEN THIS BEFORE" SO SHE TOOK MY PHONE OUT OF MY HAND STARTED PLAYING WITH IT. I SAID " WHAT ARE U DOING?" SHE SAID " YA I HAVE NEVER SEEN THIS AUTO PLAY CONTINUOUSLY PLAYING" HANDED MY PHONE BACK TO ME. REALLY NOT ALOT OF " PROPER ETIQUETTE"" AT ALL""" "MY ISSUE WAS NOT RESOLVED. THNKS
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January 2024 by Margaret Pedersen
Mariano was awesome helping me out with my purchase.
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January 2024 by tori mullens
mariano was great help today when upgrading my moms phone.
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January 2024 by ray desparrios
Mekita was extremely helpful and knowledgeable making my switch to AT&T easy..
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January 2024 by Evelyn Nuno
Omg! This team should teach a class on how to take care of their customers.Went in to get my 70 yr old mother a new phone, I added a line, got a watch, bought an accessory, and so on.Shout out to Ziad and the amazing lady that greeted us I didn't get her name but she looked like the boss there. Had a great experience and were so patient with my mom, thank you.
