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March 2024 by Holly Bitter
I have only gone here a handful of times, but have never had a negative experience. Everyone has always been very friendly & helpful. LOVE all the smiling faces!! ?
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March 2024 by Richard Pauly
Quick good people
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March 2024 by Felicia Robinson
Gail was really courteous and funny. Very pleasant atmosphere... She did her job!
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March 2024 by T Jones
My little one popped a screw out of his glasses and I was able to walk right in greeted immediately, great energy and quick service.
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March 2024 by Naomy Rojas
Everyone in store were helpful and the ladies were able to help me with an account issues
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March 2024 by I G
When I called I got an automated machine
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February 2024 by Lily Martinez
They held on to my glasses for a week before sending them to another store through UPS when they said they would send as soon as they got them. Absolutely ridiculous.
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February 2024 by Sara Sara
Ordered lenses, way overpriced. Buyers regret, will not order here again.
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November 2023 by Dominique Hightower
Quick, easy and very professional. We have an appointment every year and the experience is always the same. (Ashley and the rest of the staff were amazing.)
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October 2023 by Zeppelina
Wonderful experience - Manager named Matt S. provided excellent experience, very personable and professional. Definitely coming back!
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September 2023 by Maureen L.
My daughter and I went in today for exams and glasses. It was an excellent experience. The doctor and staff are super knowledgeable and friendly. i highly recommend.
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September 2023 by Ken
Not sure how I feel about this, went for exams to get my contacts and Glasses done for $79.99, checking iut and was told contact exams was $99. Ended up spending $139 and got the 3 year club membership instead. Wish that you disclose exams for Contacts were extra. 9/3/23 in response to your reply, do better and disclose price transparency PRIOR to charging people! If the price for writing up an RX for contacts is not included - you need to disclose that. Your reply didn't offer any solution for other pitential clients, changing from 3 to 2 stars.
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August 2023 by Tracy Goodrich
Very displeased with the Manager at this location. I had to return glasses that I recently just picked up over the weekend. I informed the Manager then that they seemed blurry. I asked if my prescription was changed or if something was added on my glasses. She checked the system for the receipt and she had I had basic glasses. She stated I needed to get adjusted to them. I wore the glasses all weekend to return to today in the store. I asked a young lady a the desk upon entering if should could check my prescription. She went to the Pre-test room with them. The Manager followed her. The young lady and the Manager came out and the manager proceeds to state that this was incorrect. I immediately told the Manager that I informed her they were not correct two days ago. She then proceeds to say it was mistake and they will reorder them. I then proceed to tell her that instead of just telling your customers that they need to get adjusted to the glasses to check their prescription. I couldn't even get this sentence out because the Manager interrupts me. She asked me if I wanted to take the frame home and they just order the lens. Why?? Why would I do that!!! So now you telling me I had to come back to the store to get this corrected and thenI have to put the lens in the frame myself?!Not once did she say I'm sorry I just should have checked your prescription. Not once did she own her own mistake. I had to tell her this was an inconvenience for me. Not once did she say sorry for inconveniencing you.
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August 2023 by Joann Harrison
Today I came in to get a eye exam. The staff was very courteous and accommodating to my brother and I. There is someone did I feel went far beyond their costumer service requirements. Guess what because of her suggestion I brought four pairs of glasses. Thank you sooooo much Ashley Martin???????????????
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June 2023 by Cloud Nine Sterling
Super easy to make online appt. for same day. Very friendly helpful staff. Dr. Snyder a great listener and kind. Very good prices. Will be back- it was an A+ experience for someone who generally doesn’t like health -related appointments.
