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August 2024 by Nancy Voss
Vince was extremely helpful, patient and knowledgeable.
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August 2024 by Renee Reynolds
Very nice man, gave me good information and did a great job, thank you.... however would like my Imogen G-3 back because it's lighter than the on he gave me, thanks
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June 2024 by S2 Closet Systems
Friendly, caring and prompt
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February 2024 by Nannette Richardson
Went over everything with me, call me about my supplies, reminds me about keeping things clean, and if I have any problems or questions to always call.
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January 2024 by H B
While the Total Home Health staff are wonderful, their parent company adapthealth is TERRIBLE with billing and dealing with insurance. I work for a health insurance company and know what they are doing is not acceptable - and possibly not legal. I have spent 8 months dealing with overseas customer service, and the issue is still not resolved. The healthcare provider system knows that apapthealth is terrible as well.
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November 2023 by Leslie C.
I wish I could give ZERO stars. The staff here is amazing, my machine has a communication problem, they did everything they could to help me, but being an Adapt Gelth company hindered their efforts. Looking for a new company. Adapt wants the money, but doesn’t want to fix the problems
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November 2023 by Frank Bolton
Just ordered cpap supplies no problem with my order everything was done very professionally.
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October 2023 by Jim Abad
ken came to house provided great service could not as for better thank you
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August 2023 by ned
After a Covid challenged Phillips CPAP recall and the endless wait for a replacement this step.. meeting and watching Ms Leslie work.. was the finish line ! Ms Leslie changed her lunch to adjust my pressure to the new prescription. Both Ms Leslie and a gentleman whose name I did not get, were wonderful to deal with and very informative. Thanks Total Health for a great team !
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August 2023 by Cindy Zolecki
Both gentlemen were awesome. Everything was explained in an easy manner. Thank yoi
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August 2023 by Peter Steiner
Leslie was very informative knowledgeable and has that very comforting personality. She went over everything about the cpap machine and answered all my questions. What a pleasure it was to have her as my instructor!Thank You Leslie
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June 2023 by Jacob Lambert
Had an appointment for 1100 am, they said it would only take a hour so I agreed to the appointment. After waiting 20 I told the manger to just give me my equipment bc I had to go to work. He stated that he could do that and apologized for the previous client taking longer than expected then stated that I had to wait anyway bc it was a double appointment and the other client hadn't arrived.
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June 2023 by Charles C
0 stars, but they make you select 1 star to submit a review. I started ordering equipment for a resident 3 weeks ahead of time to give them time to have EVERYTHING in place. 3 weeks has gone by and NOTHING is in place. Faxed information over and over and over again. If you are reading this, please use Parachute, Synapse Health or an online portal for DME. Ayanna, Grady, Nashonda and Jaquita are pitiful!!! Still waiting to hear from management if management exists there.
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February 2023 by David “Big Papa” Mclaughlin
They could never get my order rite they would send me surplys that I never ordered just to bill my insurance twice they did that third time I sent it back and stop working with them
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September 2022 by Kathryn Bentley
Worst customer service I have ever dealt with in my life. I had to have equipment for my daughter’s surgery. Both on delivery and pick up somehow my appointments have been canceled (without them even notifying me) i am still sitting here after being told for the last 5 hours that someone is coming to get my equipment. Now at 5:00 at night a tech is just getting in to work and will call me with an ETA sometime shortly. Do not use this company if your expecting any kind of customer service because they wont even put you on the phone with a manager either when you having issues. If I could give them zero starts I would.
